Skip to main content
GZ_82216204-Participant
4-Participant
Aug 10, 2021 1:45 AM UTC
Question

Can't read/write Chinese on drawing

I am using Creo Parametric - Release 3.0 (connected) 3.0 M190

Can not read/write Chinese on drawing. Not sure if a separate Chinese module license is needed.

    6 replies

    GZ_82216204-ParticipantAuthor
    4-Participant
    Aug 10, 2021 1:53 AM UTC

    Chinese language looks installed, but still can't be shown correctly.

     

    chinese.png

    Translate
    TomU
    TomU23-Emerald IV
    23-Emerald IV
    Aug 10, 2021 1:16 PM UTC

    There is a separate Chinese license extension that is required, and it's not cheap.  If the licenses are purchased in China then this is already included, but if purchased anywhere else then it has to be purchased separately.  Sorry. 

    Translate
    TomU
    TomU23-Emerald IV
    23-Emerald IV
    Aug 10, 2021 1:20 PM UTC

    Here's the knowledge base article that explains all of this:

    https://www.ptc.com/en/support/article/CS35525

    Translate
    GZ_82216204-ParticipantAuthor
    4-Participant
    Aug 11, 2021 12:33 AM UTC

    Thank you Tom. I did find this article yesterday and verified there is a Chinese_translation in my license (global) . and now I can write Chinese in drawing. the problem now is when opening drawings made before (with separate Chinese module), all Chinese show as boxes. I guess some Chinese fonts are missing. Then I tried to copy all fonts to PTC font folder per article CS35525 but it still doesn't work.  

    Translate
    TomU
    TomU23-Emerald IV
    23-Emerald IV
    Aug 11, 2021 3:38 AM UTC

    Are you seeing any messages in the message area when the drawing is retrieved?  Might be worth opening a case with tech support...

    Translate
    Terms & ConditionsAccessibility statement