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checkeranonym1-Visitor
1-Visitor
February 18, 2020
Question

Can't start creo 3.0

  • February 18, 2020
  • 2 replies
  • 1607 views

Hello,

i have a problem with creo. i want to start Creo, but there appearing two warnings:

-10 Feature has expired

-5 No Feature exists.

 

Creo works from till december 2019. Until now i didn't use creo. Today creo don't work. I don't know why. Who can help?

 

Sorry for my bad english.

 

 

 

 

 

2 replies

B
BenLoosli23-Emerald III
23-Emerald III
February 18, 2020

Are you running subscription or owned licenses?

If subscription, has it expired?

 

C
checkeranonym1-VisitorAuthor
1-Visitor
February 18, 2020

i have a student linces. There are two files in the folder

S
Sanath16-Pearl
16-Pearl
February 18, 2020

@checkeranonym open the text file and check for the expiration date. If the license is still valid then reconfigure the application using the same license file.

 

Steps to reconfigure :

  1. Right Click on the short cut icon > Open file location
  2. Run reconfigure.exe from the bin directory.
  3. Point the license file (text file)

NOTE : Ensure to keep the license file in a safe location on the machine before browsing.

M
MartinHanak24-Ruby III
24-Ruby III
February 19, 2020

Hi,

try relicensing procedure mentioned in https://community.ptc.com/t5/PTC-Academic-Program-Discussions/Relicensing-Guides/td-p/210065/page/2 discussion by aabdulkarim

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