"cannot read license" ????

What does this mean. How did/does it happen and how do I fix it?

Thanks.

22-Sapphire I

AJ,

Could you please confirm that license manager server is up and running?

You can try restarting license manager service lmadmin_ptc (from system services).

Is there any error in log files in license manager?

Author

1-Visitor

I tried that. PTC Customer Care is assisting me now.

Thanks.

22-Sapphire I

Good to know that. After getting this fix you may add comments to post and share information to help others.

22-Sapphire I

Hi AJ,

Did you get this fixed?

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