Skip to main content
1-Visitor
October 13, 2011
Question

Creo 1.0 doesn't run

  • October 13, 2011
  • 6 replies
  • 3384 views

We are using Wildfire 5.0, M080, AKA Creo Elements.

I downloaded the full-blown Creo and installed it just to try it out, but it doesn't work. I click on the icon, the splash screen comes up then disappears, and nothing else happens. It has installed itself under "C:\Program Files\PTC\Creo 1.0", while my 5.0 is installed under "C:\Program Files\PTC\Creo Elements". So they are in completely separate places, and they start in different Prostart folders. I have edited my config.pro to point various settings to the new prostart folder, so that's not the problem.

I have used the same license file for this new Creo as I am using for WF5.0/Creo Elements. Could that be the problem? Do I need a new license file for this new Creo? Also, I imagine that seeing as the new Creo is quite different, some of the settings files might not be useable: for example the config.win creates an error in my std.out file, so I removed it.

Does anyone know what I should be doing differently?


This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.

6 replies

1-Visitor
October 13, 2011

You will need a new license file for the Creo 1.0 installation.

1-Visitor
October 13, 2011

One of the other guys here installed Creo 1.0 on his computer a month ago and it runs, and he didn't get a new license file. He has a 64 bit computer, mine is 32.

24-Ruby III
October 14, 2011

Grahame,

I suggest to check your license file. The INCREMENT lines must contain 32.0, see the following example:

INCREMENT PROE_FoundationAdv ptc_d 32.0 permanent 1

If the number included in INCREMENT line is lower than 32.0, then you need to update your license file.

Martin Hanak