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September 18, 2013
Question

Creo 2.0 crashes when trying to make the registered windchill server to go online

  • September 18, 2013
  • 3 replies
  • 2066 views

I have registered the Windchill server & worked perfectly for the first time. When i restarted the system on second day, windchill server was showing as Offline & on trying to make it online, Creo is getting crashed showing fatal error.

 

had copied the tracelog created at the point of crash below in here. If anyone has came across same problem earlier please let me know what is the reason for crash & how to resolve it.

 

I'm using Creo 2.0 Parametric M060 date code

Windchill 10.1

-------------------------------------------------

The datecode is: 2013150

The pro machine type is: x86e_win64

The process ID is: 4828

The traceback type is : CRASH

-------------------------------------------------

Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 3184.

Main Thread 3184

=====================

0x0000000000B5DD9E NULL (NULL:0) (baselibmt:0x0000000000B00000) ( 0x92c8360, 0x16099831, 0x40000070, 0x8da580 )

0x00000000160B2C96 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x15ff5f70, 0x16d814f8, 0x16d814f8, 0x15ff5f70 )

0x00000000160C7B90 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x3dff, 0x92c8360, 0x0, 0x62697274 )

0x00000000160C7F76 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x7fffffff, 0x0, 0x8da740, 0x18366740 )

0x0000000015C6BD26 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x0, 0x8da740, 0x8da600, 0x18366740 )

0x0000000015F7B0EB NULL (NULL:0) (prowt:0x0000000014130000) ( 0x18366740, 0x182c6340, 0x18366740, 0x8da740 )

0x0000000015F8DEBE NULL (NULL:0) (prowt:0x0000000014130000) ( 0x0, 0xfc2ca50, 0xfc2ca50, 0x15f9040f )

0x0000000015F8DFE4 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x0, 0x8da9b8, 0x8da9b8, 0x8da9d9 )

0x0000000015F8E11B NULL (NULL:0) (prowt:0x0000000014130000) ( 0x182c6340, 0x8da9b8, 0x0, 0x0 )

0x00000000150A4A73 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x0, 0x8daa70, 0x8dad50, 0x8daa80 )

0x0000000015A490BC NULL (NULL:0) (prowt:0x0000000014130000) ( 0x8dac58, 0x182f1c60, 0x0, 0x8dad58 )

0x00000000157B1118 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x18339ad8, 0x8dabf0, 0x18366740, 0x18339ad8 )

0x00000000156A5E10 NULL (NULL:0) (prowt:0x0000000014130000) ( 0xb1eb1d0, 0x8db060, 0x0, 0xffffffff )

0x00000000155D5F5D NULL (NULL:0) (prowt:0x0000000014130000) ( 0xe2f41f0, 0x8daf98, 0x0, 0x0 )

0x00000000155DDAFF NULL (NULL:0) (prowt:0x0000000014130000) ( 0x1, 0x8db2f0, 0x8db2e8, 0x0 )

0x00000000156B386D NULL (NULL:0) (prowt:0x0000000014130000) ( 0x185a32b0, 0x24690b0, 0x0, 0x8db2e8 )

0x00000000156CA04E NULL (NULL:0) (prowt:0x0000000014130000) ( 0x8db310, 0x0, 0x0, 0x1 )

0x00000000156C1142 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x0, 0x0, 0x8db5d0, 0xe2f3f80 )

0x00000000156C0D34 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x0, 0x8db668, 0x185a32b0, 0x8db600 )

0x0000000015679A88 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x0, 0x8db730, 0x8db680, 0x0 )

0x0000000015AB039B NULL (NULL:0) (prowt:0x0000000014130000) ( 0x52ba000, 0x8db730, 0x8db750, 0x1 )

0x0000000015A9C4F6 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x52ba0b8, 0x8db8b0, 0x8db8a8, 0x10 )

0x00000000141433AA NULL (NULL:0) (prowt:0x0000000014130000) ( 0x181942b8, 0x8dbbd8, 0x1, 0x1 )

0x000000014972A40B NULL (NULL:0) (xtop:0x0000000140000000) ( 0x6c49220, 0xe74fb80, 0x1, 0x6 )

0x000000014971370C NULL (NULL:0) (xtop:0x0000000140000000) ( 0x9180a10, 0x8dbf90, 0x8dbfa8, 0x460badaa )

0x00000001460C2FA7 NULL (NULL:0) (xtop:0x0000000140000000) ( 0xeef15b0, 0x8dc020, 0xf680500, 0x460bea3b )

0x00000001460CC249 NULL (NULL:0) (xtop:0x0000000140000000) ( 0xeef15b0, 0x1, 0x48, 0x8dc080 )

0x00000001460CC131 NULL (NULL:0) (xtop:0x0000000140000000) ( 0xeef15b0, 0x0, 0x4a82f980, 0xfffffffe )

0x00000001460D3985 NULL (NULL:0) (xtop:0x0000000140000000) ( 0xeef15b0, 0x0, 0xeef15b0, 0xfffffffe )

0x00000001460CA11B NULL (NULL:0) (xtop:0x0000000140000000) ( 0xeef15b0, 0x0, 0x8dc17c, 0x8dc190 )

0x00000001460C80B0 NULL (NULL:0) (xtop:0x0000000140000000) ( 0x17fe3cb0, 0x0, 0x18194168, 0xf3617d0 )

0x000000014972052C NULL (NULL:0) (xtop:0x0000000140000000) ( 0xf6804d0, 0x0, 0x0, 0xf6804d0 )

0x000000000189995F NULL (NULL:0) (uitools_sh:0x00000000015C0000) ( 0x0, 0x2, 0x0, 0x0 )

0x0000000001899F91 NULL (NULL:0) (uitools_sh:0x00000000015C0000) ( 0xe99e7b8, 0x8e3500, 0x8e36e8, 0x8e36e8 )

0x000000014971EDF8 NULL (NULL:0) (xtop:0x0000000140000000) ( 0xe99e7b8, 0x8dc4f8, 0x8dc510, 0x1568a031 )

0x0000000014135B50 NULL (NULL:0) (prowt:0x0000000014130000) ( 0xfc6af28, 0x8dc568, 0xfc6af18, 0x8e3500 )

0x0000000015697166 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x0, 0x8dc5d0, 0x8dc590, 0x8de260 )

0x00000000156976D1 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x8de260, 0x8e36e8, 0x8e36b0, 0x8e35d8 )

0x0000000016506796 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x165066c0, 0x8e36b0, 0x8e36b0, 0x0 )

0x0000000079798970 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x165066c0, 0x8dd9a8, 0x100, 0x0 )

0x000000007979039F NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x0, 0x8de760, 0x8e70d0, 0x8e6bd0 )

0x0000000077EF3162 NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x17c4a478, 0x0, 0xb1eb1d0, 0x17c4a478 )

0x00000000156A5DE7 NULL (NULL:0) (prowt:0x0000000014130000) ( 0xb1eb1d0, 0x8e39d0, 0x0, 0xffffffff )

0x00000000155D5F5D NULL (NULL:0) (prowt:0x0000000014130000) ( 0xe2f3ca0, 0x8e3908, 0x0, 0x0 )

0x00000000155DDAFF NULL (NULL:0) (prowt:0x0000000014130000) ( 0x1, 0x8e3c60, 0x8e3c58, 0x0 )

0x00000000156B386D NULL (NULL:0) (prowt:0x0000000014130000) ( 0x182cc260, 0x2468f90, 0x0, 0x8e3c58 )

0x00000000156CA04E NULL (NULL:0) (prowt:0x0000000014130000) ( 0x8e3c80, 0x0, 0x0, 0x1 )

0x00000000156C1142 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x0, 0x0, 0x8e3f40, 0xe2f3a30 )

0x00000000156C0D34 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x0, 0x8e3fd8, 0x182cc260, 0x8e3f70 )

0x0000000015679A88 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x0, 0x8e40a0, 0x8e3ff0, 0x0 )

0x0000000015AB039B NULL (NULL:0) (prowt:0x0000000014130000) ( 0x52ba000, 0x8e40a0, 0x8e40c0, 0x1 )

0x0000000015A9C4F6 NULL (NULL:0) (prowt:0x0000000014130000) ( 0x52ba0b8, 0x8e4220, 0x8e4218, 0x10 )

0x00000000141433AA NULL (NULL:0) (prowt:0x0000000014130000) ( 0x181942b8, 0x8e4548, 0x1, 0x1 )

0x000000014972A40B NULL (NULL:0) (xtop:0x0000000140000000) ( 0x6c49220, 0xe74fb00, 0x1, 0x6 )

0x000000014971370C NULL (NULL:0) (xtop:0x0000000140000000) ( 0x9180b80, 0x8e4900, 0x8e4918, 0x460badaa )

0x00000001460C2FA7 NULL (NULL:0) (xtop:0x0000000140000000) ( 0xeef15b0, 0x8e4990, 0xf67fea0, 0x460bea3b )

0x00000001460CC249 NULL (NULL:0) (xtop:0x0000000140000000) ( 0xeef15b0, 0x1, 0x48, 0x8e49f0 )

0x00000001460CC131 NULL (NULL:0) (xtop:0x0000000140000000) ( 0xeef15b0, 0x0, 0x4a82f980, 0xfffffffe )

0x00000001460D3985 NULL (NULL:0) (xtop:0x0000000140000000) ( 0xeef15b0, 0x0, 0xeef15b0, 0xfffffffe )

0x00000001460CA11B NULL (NULL:0) (xtop:0x0000000140000000) ( 0xeef15b0, 0x0, 0x8e4aec, 0x8e4b00 )

0x00000001460C80B0 NULL (NULL:0) (xtop:0x0000000140000000) ( 0x17fe3cb0, 0x0, 0x18194168, 0xf3617d0 )

0x000000014972052C NULL (NULL:0) (xtop:0x0000000140000000) ( 0xf67eb50, 0x0, 0x0, 0xf67eb50 )

0x000000000189995F NULL (NULL:0) (uitools_sh:0x00000000015C0000) ( 0x0, 0x2, 0x0, 0x0 )

0x0000000001899F91 NULL (NULL:0) (uitools_sh:0x00000000015C0000) ( 0xe99e7b8, 0xb1eb100, 0x8ee1b8, 0x8ee1b8 )

0x000000014971EDF8 NULL (NULL:0) (xtop:0x0000000140000000) ( 0xe99e7b8, 0x8e4e68, 0x8e4e80, 0x1568a031 )

 

 

Thread 4500

=====================

0x0000000077EF09EA NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x0, 0x0, 0x77fa60a0, 0x228144 )

0x0000000077ED17A0 NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x455ff20, 0x228144, 0x3e5, 0x3cb3e60 )

0x0000000077ED186C NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x77d6b6d0, 0x0, 0x0, 0x0 )

 

 

Thread 3960

=====================

0x0000000077EF047A NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x1f2, 0x8000a789, 0x0, 0x76e948c0 )

0x0000000077D704EF NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x1d0, 0x0, 0x0, 0x24de7d0 )

0x000000018002CB84 NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000018002716D NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x24de7d0, 0x24df7e0, 0x24d2d10, 0x79751dd4 )

0x0000000180028AFD NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x23c3580, 0x24d2d10, 0x0, 0x24de840 )

0x0000000180026ABD NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x23c3580, 0x0, 0x23c3580, 0x24008d0 )

0x0000000079751DB7 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x797e1ac0, 0x23c3580, 0x0, 0x0 )

0x0000000079751E53 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x77d6b6d0, 0x0, 0x0, 0x5b1ffa8 )

 

 

Thread 3756

=====================

0x0000000077EF09EA NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x24f14ff, 0xd01fde, 0xb2a7fc8, 0x1 )

0x0000000077D6D02B NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x24de920, 0x24f1500, 0x0, 0x0 )

0x000000018000646D NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x1, 0xf26ef99, 0x24de920, 0x76e948c0 )

0x00000001800065BF NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x1b8, 0x1, 0x0, 0x0 )

0x0000000180006735 NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x1, 0x24df550, 0x0, 0x0 )

0x000000018002C8CB NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000018002716D NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x24de8d0, 0x24df550, 0x24d2d10, 0x79751dd4 )

0x0000000180028AFD NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x23c3850, 0x24d2d10, 0x0, 0x24dea00 )

0x0000000180026ABD NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x23c3850, 0x0, 0x23c3850, 0x24008d0 )

0x0000000079751DB7 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x797e1ac0, 0x23c3850, 0x0, 0x0 )

0x0000000079751E53 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x77d6b6d0, 0x0, 0x0, 0x62cffa8 )

 

 

Thread 4448

=====================

0x0000000077EF09EA NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x24df468, 0xb2a7fc8, 0x0, 0xb208dd )

0x0000000077D6D02B NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x24dfcd8, 0x24df468, 0x0, 0x77d66c81 )

0x000000018000646D NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x1, 0x301e883d, 0x24df468, 0x301e883d )

0x00000001800065BF NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x7924e578, 0x1, 0x1, 0x0 )

0x0000000180006735 NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x1, 0x24df410, 0x0, 0x314fad20 )

0x000000018002CDEB NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x0, 0x0, 0x0, 0x0 )

0x0000000180027878 NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x24d2d00, 0x24df750, 0x24df9e0, 0x52cd3f0 )

0x000000018002716D NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x24df410, 0x24df9e0, 0x24d2d10, 0x79751dd4 )

0x0000000180028AFD NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x23c3850, 0x24d2d10, 0x0, 0x24df750 )

0x0000000180026ABD NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x23c3850, 0x0, 0x23c3850, 0x24008d0 )

0x0000000079751DB7 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x797e1ac0, 0x23c3850, 0x0, 0x0 )

0x0000000079751E53 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x77d6b6d0, 0x0, 0x0, 0x6a7ffa8 )

 

 

Thread 4332

=====================

0x0000000077EF047A NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x6aa95e8, 0xd01fde, 0x1, 0xd0e3cd )

0x0000000077D704EF NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x4c0, 0x771fdc0, 0x0, 0x6d55ce0 )

0x0000000000B1CAC5 NULL (NULL:0) (baselibmt:0x0000000000B00000) ( 0x771fd70, 0x1, 0x0, 0xffffffff )

0x000000014614DF95 NULL (NULL:0) (xtop:0x0000000140000000) ( 0x6b99fa0, 0xb208dd, 0x120, 0x0 )

0x000000014614DE42 NULL (NULL:0) (xtop:0x0000000140000000) ( 0x6d55ce0, 0x6d55ce0, 0x0, 0x0 )

0x0000000000BE0953 NULL (NULL:0) (baselibmt:0x0000000000B00000) ( 0x23c4300, 0x23c4300, 0x530dc60, 0x7fffffff )

0x0000000079751DB7 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x797e1ac0, 0x23c4390, 0x0, 0x0 )

0x0000000079751E53 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x77d6b6d0, 0x0, 0x0, 0x771ffa8 )

 

 

Thread 3244

=====================

0x0000000077EF04CA NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x0, 0x1, 0x0, 0x771c7060 )

0x000007FF771B518D NULL (NULL:0) (mswsock:0x000007FF771B0000) ( 0x9768f0, 0x0, 0x0, 0x771b8340 )

 

 

Thread 1500

=====================

0x0000000077EF047A NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x24f1500, 0xd0208b, 0xfffffffe, 0x0 )

0x0000000077D704EF NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x70, 0x24e31d0, 0x0, 0x1 )

0x0000000000B1CAC5 NULL (NULL:0) (baselibmt:0x0000000000B00000) ( 0x24f1500, 0x24e31f0, 0x1, 0x8 )

0x0000000180028BE4 NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x23c4930, 0x24d2d10, 0x0, 0x24e3160 )

0x0000000180026ABD NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x23c4930, 0x0, 0x23c4930, 0x24008d0 )

0x0000000079751DB7 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x797e1ac0, 0x23c4930, 0x0, 0x0 )

0x0000000079751E53 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x77d6b6d0, 0x0, 0x0, 0x87affa8 )

 

 

Thread 4140

=====================

0x0000000077EF09EA NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x0, 0x0, 0x0, 0x0 )

0x0000000077D6D02B NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x0, 0x0, 0x0, 0x0 )

0x0000000077D6BB31 NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x0, 0x0, 0x0, 0x0 )

0x0000000145F03FD6 NULL (NULL:0) (xtop:0x0000000140000000) ( 0x77d6b6d0, 0x0, 0x0, 0x8f6ffa8 )

 

 

Thread 512

=====================

0x0000000077EF09EA NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x88e03c70, 0x77c51890, 0x0, 0x1 )

0x0000000077D6D02B NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x1, 0x7a428970, 0x0, 0x6030e )

0x0000000077C41EA7 NULL (NULL:0) (USER32:0x0000000077C20000) ( 0x1, 0x1, 0xffffffff, 0x69ad8b40 )

0x0000000077C3FB30 NULL (NULL:0) (USER32:0x0000000077C20000) ( 0xa25ff10, 0x0, 0x0, 0x0 )

0x0000000069AD8C51 NULL (NULL:0) (nvoglnt:0x0000000069500000) ( 0x77d6b6d0, 0x0, 0x0, 0xa25ffa8 )

 

 

Thread 3580

=====================

0x0000000077EF047A NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x0, 0x0, 0x0, 0x0 )

0x0000000077D704EF NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x418, 0x0, 0x0, 0x6a3c0df0 )

0x0000000069AECC68 NULL (NULL:0) (nvoglnt:0x0000000069500000) ( 0x77d6b6d0, 0x0, 0x0, 0xaa0ffa8 )

 

 

Thread 3564

=====================

0x0000000077EF047A NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x23c5700, 0x0, 0x4cc, 0x23c0000 )

0x0000000077D704EF NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x4cc, 0x6a80160, 0x0, 0x6a80160 )

0x0000000000BDCE14 NULL (NULL:0) (baselibmt:0x0000000000B00000) ( 0x6c96940, 0x0, 0x0, 0x0 )

0x0000000143E0D54E NULL (NULL:0) (xtop:0x0000000140000000) ( 0x6c96940, 0x6c96940, 0x0, 0x0 )

0x0000000000BE0953 NULL (NULL:0) (baselibmt:0x0000000000B00000) ( 0x23c5700, 0x23c5700, 0x530e260, 0x2401450 )

0x0000000079751DB7 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x797e1ac0, 0x23c5740, 0x0, 0x0 )

0x0000000079751E53 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x77d6b6d0, 0x0, 0x0, 0xdc6ffa8 )

 

 

Thread 2644

=====================

0x0000000077EF047A NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x24d5f10, 0xd0208b, 0x24f1230, 0x0 )

0x0000000077D704EF NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x4f0, 0x0, 0x0, 0x530e078 )

0x0000000000B1CB09 NULL (NULL:0) (baselibmt:0x0000000000B00000) ( 0xac66330, 0xac66301, 0x24d2ea8, 0x40 )

0x0000000000BE0BA5 NULL (NULL:0) (baselibmt:0x0000000000B00000) ( 0x23c5700, 0x23c5700, 0x530e060, 0x7fffffff )

0x0000000079751DB7 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x797e1ac0, 0x23c5740, 0x0, 0x0 )

0x0000000079751E53 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x77d6b6d0, 0x0, 0x0, 0x107effa8 )

 

 

Thread 2816

=====================

0x0000000077EF047A NULL (NULL:0) (ntdll:0x0000000077EC0000) ( 0x24f0ef0, 0xd0208b, 0xfffffffe, 0x0 )

0x0000000077D704EF NULL (NULL:0) (kernel32:0x0000000077D40000) ( 0x684, 0x1, 0x0, 0x1 )

0x0000000000B1CAC5 NULL (NULL:0) (baselibmt:0x0000000000B00000) ( 0x24f0ef0, 0x24f0fe0, 0x24d2d10, 0x0 )

0x0000000180028BE4 NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x23c5ce0, 0x24d2d10, 0x0, 0x24f0f50 )

0x0000000180026ABD NULL (NULL:0) (asyncoremt:0x0000000180000000) ( 0x23c5ce0, 0x0, 0x23c5ce0, 0x24008d0 )

0x0000000079751DB7 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x797e1ac0, 0x23c5ce0, 0x0, 0x0 )

0x0000000079751E53 NULL (NULL:0) (MSVCR100:0x0000000079730000) ( 0x77d6b6d0, 0x0, 0x0, 0x1c95ffa8 )


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3 replies

D
DHLewis13-Aquamarine
13-Aquamarine
September 18, 2013

Vineeth,

I have seen this happen on rare occasions.

You best course of trying to resolve the issue is to clear the local Cache on the machine. This is done by removing the .wf folder from the Users Roaming profile directory. (Note: anything not uploaded will be lost)

If this does not resolve the issue, then the next step would be to remove the workspace from the server. (Note: anything not checked in will be lost)

The most likely cause of this type of an issue is the corruption of the workspace database.

Good Luck.

V
Vinee1-VisitorAuthor
1-Visitor
September 19, 2013

Hi Lewis,

I tried both the above possible solutions you have suggested...but didnt yield any result.

Still I'm getting same fatal error & Creo is getting crashed. Any other hints or wild guess to the issue. I'm clueless on whats happening.

Any help is appreciated.

P
ptc-39345801-Visitor
1-Visitor
September 19, 2013

Hi,

Close Creo 2.0 than rename the Cache folder on your machine.

Open Creo 2.0 & register a server once again.

V
Vinee1-VisitorAuthor
1-Visitor
September 20, 2013

Yesterday i uninstalld Creo 2.0 & cleared all the registry files & installed it again. Atfer doing so we were able to connect to windchill for one of the users system log in. We had two peoplewith same issue & previously both of them were not able to connect to Windchill for second time.

After re-installing it if we are logging in to system with one of the user's system log in we are able to connect. Now the we the problem is bit narrow & we have it for second user's system log in. So is there any system cache or something i need to check up on since in same system if i'm using system log in of first user i can use where as when using seconds persons system log in problem still exists.

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