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mbonka2-Explorer
2-Explorer
February 26, 2016
Solved

Creo 2.0 M200 - licence Unreachable

  • February 26, 2016
  • 4 replies
  • 6912 views

Greatings all Creo admins,

got a question for all of you. Got some problem with obtaining licence during Creo install to new workstation.

Description:

- PCs connected via site (don´t know more informations about site )

     - my PC called K620

     - INTEGRA is the PC where licence has been saved (should be like server machine, but it´s regular PC)

- K620 and INTEGRA pings are ok from both sides (see cmd window below)

ping integra.jpg

- Firewall was turned off

- ESET end point antivirus was turned off

licence_unreachable.jpg

INTEGRA PC informations:

- Creo is running corectly ---> flexnet is OK and licence file is OK too

Question:

Something is blocking communications and l don´t know what is it?

Could you give me some tips what to check, please?

l´m solving this problem with local PTC reseller too, but more heads know more...

Wish a beautiful day for all of you...

Regards Milan

Best answer by mbonka

Thanks all of you for your inputs.

Each of you has a part of true... problem was so simple .

Forgot to insert Firewall exceptions on LICENCE machine (INTEGRA).

      A)  port 7788 --- is 100% free in Firewalls

      B) ptc_d.exe --- is 100% free in Firewalls

l have finished my instalation and it´s ok... let´s start some useful work.

Thx onece more again...

4 replies

F
fmueller1-Visitor
1-Visitor
February 26, 2016

Are the Firewalls switched off on both computers?

Is the Network card of the Flexnet-computer the 1st card in the row?

(you are able to set the sequence somewhere in Windows. The one with the License MAC-Adress might need to be the 1st)

M
MartinHanak24-Ruby III
24-Ruby III
February 26, 2016

Hi,

1.]

Please show ping K620

2.]

Is firewall on INTEGRA turned off ?

3.]

What network is used to connect K620 and INTEGRA ?

> local LAN network

> local WiFi network

> Internet + VPN

> something else

MH

Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
February 26, 2016

Milan,

Did you tried adding IP Address of server in client machine host file?

Check the results of telnet via port 7788 from client machine.

M
mbonka2-ExplorerAuthorAnswer
2-Explorer
February 28, 2016

Thanks all of you for your inputs.

Each of you has a part of true... problem was so simple .

Forgot to insert Firewall exceptions on LICENCE machine (INTEGRA).

      A)  port 7788 --- is 100% free in Firewalls

      B) ptc_d.exe --- is 100% free in Firewalls

l have finished my instalation and it´s ok... let´s start some useful work.

Thx onece more again...

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