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Kevin761-Visitor
1-Visitor
June 25, 2020
Solved

Creo 4.0 Login User Login Prompt Timing

  • June 25, 2020
  • 1 reply
  • 44337 views

Creo 4.0 M120, Windchill  11.2.1.2

We recently changed VARs and migrated from Creo 3.0 M140. I have noticed the timing for logging into my session now comes after a workspace action request. In Creo 3.0, it was immediately after launch. The new timing for login is not conducive to crashes/improper closings and attempting to RETRIEVE open files at the crash. If we chose to RETRIEVE, we get "failure to open ****" messages that we either are prompted to ignore or cancel the retrieval. If we ignore (which is usually for all the files), after all the prompts, nothing opens and then the user is prompted to login. If they had been logged in before, all files would've been retrieved....in theory.

 

So here's the question....where is the preference to change when the user is prompted to login? I have been searching (as Windchill Admin) for 3 days and have found nothing relatable. Is it an upper level system Admin preference setting?  Thank you for your help. (PS...I'm a super user that has taken on the roll of Windchill Admin and trained by "sink or swim" style, please be as basic as possible with any advice.)

    Best answer by Tdaugherty

    Hi, 

     

    If you enable  "expand the browser during startup" in the Creo windows settings menu, you will be prompted to login on launch. The setting is saved in the customization.ui file.

     

    In Creo:

    File>Options>Window Settings>Expand the browser during startup

     

     

    Ty

    1 reply

    T
    Tdaugherty16-PearlAnswer
    16-Pearl
    June 25, 2020

    Hi, 

     

    If you enable  "expand the browser during startup" in the Creo windows settings menu, you will be prompted to login on launch. The setting is saved in the customization.ui file.

     

    In Creo:

    File>Options>Window Settings>Expand the browser during startup

     

     

    Ty

    K
    Kevin761-VisitorAuthor
    1-Visitor
    June 25, 2020

    Thank you for your suggestion. Expand the browser during startup is already enabled and still no prompt for user login. This was verified before and after a complete system reboot. I don't know why that would require a user login, but it made me hopeful for a few moments. Any other suggestions?

    T
    Tdaugherty16-Pearl
    16-Pearl
    June 25, 2020

    Do you have your browser homepage set to the Windchill homepage?

     

    This setting controls the homepage of the browser:

    web_browser_homepage - normally placed in the config.sup

     

    Also, do you have the server registered with an active workspace?

     

    Ty

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