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S
SandeepKadam0714-Alexandrite
14-Alexandrite
April 22, 2017
Question

Creo 4.0 unable to start due to (-97) The desired vendor daemon is down error

  • April 22, 2017
  • 1 reply
  • 5208 views

Dear all,

I have recieved latest license file for creo 4.0. I am able to run creo 2.0 & creo 3.0 using that license file.

But only at the time of creo 4.0 launch getting this error.

@

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
April 24, 2017

Hi,

it looks like FLEXnet is not running on your PC ...

MH

S
SandeepKadam0714-AlexandriteAuthor
14-Alexandrite
April 24, 2017

Dear Martin,

Please find below screenshot. I always ensure if flexnet services is started or stopped.

Capture.JPG

M
MartinHanak24-Ruby III
24-Ruby III
April 24, 2017

Hi,

unfortunately checking the status of Flexlm Service 1 in Services dialog box is not the right way, how to check if license manager is running properly on your PC.

1.]

You have to check running processes ... can you see ptc_d.exe process running ?

What other processes can you see ... lm_admin.exe, lmgrd.exe ?

2.]

You have to check the contents of FLEXnet log file ... it can contain error messages...

Questions:

a.]

What FLEXnet version is installed on your PC ?

b.]

What "combination" do you use ?

lm_admin.exe + ptc_d.exe ???

-OR-

lmgrd.exe + ptc_d.exe ???

MH

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