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Dawek1-Visitor
1-Visitor
February 20, 2020
Solved

Creo 4 Failed to connect to server

  • February 20, 2020
  • 1 reply
  • 10067 views

Hello, 

I have recently installed Creo 4(M80) and it fails to run with error (-96) Failed to connect to server. Server is down or unreachable.

The thing is that i am at home connected via VPN to the network where licencing server is running. However when i brought my PC with me and physically connected my to the network, everything ran just fine.

I tried running it with firewall disabled on my PC as well as on the licensing server, but i keep getting the (-96) message. 

Any suggestions what to try next?

 

P.S. Don't mind the (-21) message

Best answer by MartinHanak

cs273568.png

Try the above mentioned advice.

1 reply

M
Mahesh_Sharma22-Sapphire I
22-Sapphire I
February 20, 2020

@Dawek

 

As this is due to communication, check connectivity on port 7788 and also check for any other firewall blockages in vpn.

 

CS21768

D
Dawek1-VisitorAuthor
1-Visitor
February 20, 2020

Thanks for the reply Mahesh, but as I'm not that much IT server guys, i have no idea how to check connectivity to the 7788 port, neither know how to check for firewall in the VPN. I was only able to ping the server via command line.

Also the article you linked is said to be for maintenance only, where I don't have access.

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