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14-Alexandrite
October 12, 2021
Question

creo 8

  • October 12, 2021
  • 2 replies
  • 2895 views

Hi,

I have subscription ending on 2025.

I've received an email "eNews and alerts" announcing Creo 8-0-2-0.

But Creo 8 doesn't appear on download page.
I've just retrieve my licence file and there is just Creo 7.
I can't understand why I don't have Creo 8.

Is there anything to do ?

Thanks

  

2 replies

24-Ruby III
October 13, 2021

@Dom_CHENTRE wrote:

Hi,

I have subscription ending on 2025.

I've received an email "eNews and alerts" announcing Creo 8-0-2-0.

But Creo 8 doesn't appear on download page.
I've just retrieve my licence file and there is just Creo 7.
I can't understand why I don't have Creo 8.

Is there anything to do ?

Thanks

  


Hi,

the answer is simple ... PTC database is not updated properly.

You can update it by yourself:

 

24-Ruby III
October 13, 2021

Just checked - the service release is available: https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=ENG

 

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