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nvijay1-Visitor
1-Visitor
July 23, 2015
Question

Creo crashes when in Assembly

  • July 23, 2015
  • 4 replies
  • 2055 views

I have upgraded to Creo 3.0, and as soon as I open files in Assembly, the entire software crashes. I have tried to uninstall and reinstall Creo a few times, but the same problem occurs. Any ideas on how to fix this?

4 replies

C
Chris321-Topaz I
21-Topaz I
July 23, 2015

Make sure you are using the recommended graphics driver suggested by PTC.

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
July 23, 2015

It's not a normal problem. Your best bet is to submit a tech support ticket to PTC. They will want to your files for testing.

M
Mahesh_Sharma22-Sapphire I
22-Sapphire I
July 24, 2015

Neha,

As Stephen mentioned, submit a case for Tech. Support and if possible upload the data to case with steps to reproduce the exit.

D
dfurkalo1-Visitor
1-Visitor
July 24, 2015

Make sure the graphics card is running current drivers and is supported.  If you are running at 4k resolution, even with good graphics and computer hardware, that might also be an issue, I have experienced that.

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