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Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald III
23-Emerald III
November 15, 2024
Solved

Creo+ Error

  • November 15, 2024
  • 2 replies
  • 1352 views

I was in Creo+ a couple of nights ago.

Last night I tried to login and I got this error

 

Dale_Rosema_0-1731676980615.png

 

With Creo+ how do I reload the software?

Best answer by Dale_Rosema

I found this video:

 

https://www.youtube.com/watch?v=POOM8Qgz0gY

 

I reloaded my dll files as show and after I restarted, Croe+ said something about the update was successfully installed.

2 replies

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
November 15, 2024

I tried mine and I was able to load creo fine.

I don't know how to re-load the software but maybe you can switch to the validation verison?

StephenW_0-1731678503746.png

 

Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald IIIAuthor
23-Emerald III
November 15, 2024

I cannot get to the control center.

It give that same error when I try to load the control center.

Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald IIIAuthor
23-Emerald III
November 15, 2024

In my start window, if I click on either I get the same message:

 

Dale_Rosema_0-1731700978081.png

 

In the tool bar I don't have the Creo+ in the pop-up. 

 

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
November 15, 2024

when I googled the dll file, someone posted it was a visual c++ runtime library. You can get them from microsoft.

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

 

Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald IIIAuthorAnswer
23-Emerald III
November 15, 2024

I found this video:

 

https://www.youtube.com/watch?v=POOM8Qgz0gY

 

I reloaded my dll files as show and after I restarted, Croe+ said something about the update was successfully installed.

M
mfischer18-Opal
18-Opal
November 19, 2024

Hi all,

 

On vanilla windows OS, creo+ 12.1 is going to fail (CC/creo+ will fail to launch) due to missing -MS runtime - msvcp140_codecvt_ids.dll

We have identified this issue and are working to resolve this issue by including this dll.  The hope is to have this included in the production build of Creo+ 12.1.0.0 (available in December).

To resolve this today, we would ask that customers install – Microsoft VC++ 2022 latest redistributable package.  This can be downloaded from MS site - https://aka.ms/vs/17/release/vc_redist.x64.exe

 

Thanks

Mark

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