Skip to main content
DavidKhan1-Visitor
1-Visitor
Mar 22, 2013 6:21 PM UTC
Question

creo launching problem

I want to launch the Creo Element, it gives a busy symbol for few seconds,the program does not starts and goes away. What do I do? Is there any problem with config.pro or something else.I have window 7.


This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.

6 replies

TomD.inPDX17-Peridot
17-Peridot
Mar 22, 2013 7:01 PM UTC

Hello David. This sounds like a compatibility issue. Is this the 1st time you installed the software or have you had it work successfully before?

Have you modified the default config.pro?

Translate
    DavidKhan1-VisitorAuthor
    1-Visitor
    Mar 23, 2013 1:47 PM UTC

    No i have used it before on the same pc and the same window 7 and havent edited any thing.

    Translate
    TomD.inPDX17-Peridot
    17-Peridot
    Mar 23, 2013 4:51 PM UTC

    I might suggest an automatic driver update may have done this. Can you log a case with PTC Support?

    You could try re-installing the software including the license server.

    Is this the Elements Direct or Parametric?

    Translate
    SamuelBrantner
    SamuelBrantner16-Pearl
    16-Pearl
    Apr 4, 2013 3:44 PM UTC

    Maybe you didnt install all needed files or have a bad setup. Compare the number of files from a working installation with yours. i had that problem once

    Translate
    Greetings Sam
    Terms & ConditionsAccessibility statement