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LM_101704194-Participant
4-Participant
August 12, 2024
Question

Creo over VPN

  • August 12, 2024
  • 3 replies
  • 1450 views

We are having an issue using Creo over our VPN. When retreiving an assembly over vpn it is very slow and users are seeing a performance hit. When a user goes to retreive an assembly a bunch of temp files are written to their home directory which is on a network drive. Is there a way to change the creo home directory to use a local folder and not a network drive? Or does anyone have any other work arounds for this? 

 

Thanks

3 replies

R
rreifsnyder15-Moonstone
15-Moonstone
August 12, 2024

You probably want to adjust the shortcut that is used to start Creo, you can change the folder that Creo starts in. I could definitely see some issues with the working directory being on a network drive and ESPECIALLY over VPN. There may be other issues but years ago I ran into issues where the trail file was saved on a network drive and it seriously affected performance. The trail file is updated constantly while Creo is open and that seems to be the issue.

rreifsnyder_0-1723471837088.png

 

T
TrainStopper12-Amethyst
12-Amethyst
August 12, 2024

If it is an option for you, Remote Desktop over VPN works very well.

Catalina
CatalinaCommunity Manager
Community Moderator
August 14, 2024

Hi @LM_10170419,


I wanted to see if you got the help you needed.


If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Please note that industry experts also review the replies and may eventually accept one of them as solution on your behalf.
Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,

Catalina | PTC Community Moderator
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