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istark1-Visitor
1-Visitor
April 6, 2015
Question

Creo Parametric 3.0 M010 not starting

  • April 6, 2015
  • 3 replies
  • 8863 views

When I try to run my Creo Parmetric 3.0 M010 it doesn't start. I went into the task manager and saw the process start and fade after a few seconds. I tried to run it in as admin, to uninstall and reinstall, I'm completely lost.

I'm running on a lenovo G510 with windows 8.1

 

Thank you anyone that can help!

3 replies

T
TomU23-Emerald IV
23-Emerald IV
April 7, 2015

Are any files created in the start-in folder? (See shortcut properties for start-in location.)

I
istark1-VisitorAuthor
1-Visitor
April 7, 2015

What kind of files?

I mean there are files there (it's the c:\users\public\documents folder), but I'm not sure it's the files your'e talking about

T
TomU23-Emerald IV
23-Emerald IV
April 7, 2015

std.out and/or trail.txt Either one of these may give a clue to what is going on.

I
istark1-VisitorAuthor
1-Visitor
April 16, 2015

Hi guys, I still have no ideas how the hell to fix it

Anyone who can help will be of great... well, help.

Thank you!

M
MartinHanak24-Ruby III
24-Ruby III
April 16, 2015

Hi,

it is difficult to help you, because "I am not sitting at your computer". Maybe you can try to install Creo on different computer.

Martin Hanak

D
dschenken1-Visitor
1-Visitor
April 16, 2015

It would be nice if PTC included a startup-logging mode so that each step was recorded for start/execution/completion; preferably with full path names to components and services that it apparently assumes are in place. It's possible to do some of this with the Sysinternals, but I've never used them enough to be all that good at diagnosis Windows Sysinternals: Documentation, downloads and additional resources

This is a link to Mark Russinovich's blog (the guy who developed the Sysinternals to begin with) about detecting and fixing software execution problems. It's a good read no matter what. Mark's Blog Index

A
ageorge1-Visitor
1-Visitor
May 10, 2016

I was also struggling with the same issue, Creo 3.0 M060. Tried everything, reinstalled thrice and cleared all registry entries related to PTC. No luck.

But, at last I found a work around. I got so frustrated and kept on double clicking on the program shortcut on the desktop. To my surprise, Creo started up and everything was running fine. But, now everytime I want to startup the software, I keep on double clicking until I see the application opening up.

Hope that helps someone struggling with the issue.

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