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istark1-Visitor
1-Visitor
Apr 6, 2015 10:33 PM UTC
Question

Creo Parametric 3.0 M010 not starting

When I try to run my Creo Parmetric 3.0 M010 it doesn't start. I went into the task manager and saw the process start and fade after a few seconds. I tried to run it in as admin, to uninstall and reinstall, I'm completely lost.

I'm running on a lenovo G510 with windows 8.1

 

Thank you anyone that can help!

20 replies

TomU
TomU23-Emerald IV
23-Emerald IV
Apr 7, 2015 1:55 PM UTC

Are any files created in the start-in folder? (See shortcut properties for start-in location.)

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istark1-VisitorAuthor
1-Visitor
Apr 7, 2015 2:01 PM UTC

What kind of files?

I mean there are files there (it's the c:\users\public\documents folder), but I'm not sure it's the files your'e talking about

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TomU
TomU23-Emerald IV
23-Emerald IV
Apr 7, 2015 2:15 PM UTC

std.out and/or trail.txt Either one of these may give a clue to what is going on.

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istark1-VisitorAuthor
1-Visitor
Apr 16, 2015 6:17 AM UTC

Hi guys, I still have no ideas how the hell to fix it

Anyone who can help will be of great... well, help.

Thank you!

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MartinHanak24-Ruby III
24-Ruby III
Apr 16, 2015 6:22 AM UTC

Hi,

it is difficult to help you, because "I am not sitting at your computer". Maybe you can try to install Creo on different computer.

Martin Hanak

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dschenken2-Explorer
2-Explorer
Apr 16, 2015 7:43 AM UTC

It would be nice if PTC included a startup-logging mode so that each step was recorded for start/execution/completion; preferably with full path names to components and services that it apparently assumes are in place. It's possible to do some of this with the Sysinternals, but I've never used them enough to be all that good at diagnosis Windows Sysinternals: Documentation, downloads and additional resources

This is a link to Mark Russinovich's blog (the guy who developed the Sysinternals to begin with) about detecting and fixing software execution problems. It's a good read no matter what. Mark's Blog Index

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ageorge1-Visitor
1-Visitor
May 10, 2016 10:21 AM UTC

I was also struggling with the same issue, Creo 3.0 M060. Tried everything, reinstalled thrice and cleared all registry entries related to PTC. No luck.

But, at last I found a work around. I got so frustrated and kept on double clicking on the program shortcut on the desktop. To my surprise, Creo started up and everything was running fine. But, now everytime I want to startup the software, I keep on double clicking until I see the application opening up.

Hope that helps someone struggling with the issue.

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