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STEVEG21-Topaz I
21-Topaz I
Jul 14, 2014 2:58 PM UTC
Question

Creo View Lite 2 silent uninstall

I have been working on a silent uninstall batch file for Creo and I'm trying to include Creo View Lite. I can't get it to work. I found one post that said this works:


wmic product where name="Creo View 2.0" call uninstall


It says it uninstalled successfully but it doesn't. It's still installed.


I was able to figure out how to find the uninstall MSI file but it's tricky.You can run the command:


wmic product | findstr /C:"Creo View 2.0" > 123.txt.


This will have the uninstall file: C:\Windows\Installer\da969cb.msi. What can be done is to use the command: for /F "tokens=xx" The wmic command above puts that (C:\Windows\Installer\da969cb.msi) into the 22nd token. That's as good as I can figure out. But will it always be the 22nd token or would it change?


Does anyone have a reliable way of doing a silent uninstall of Creo Vew Lite?


Steve G


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10 replies

lhughes1-Visitor
1-Visitor
Jul 15, 2014 2:59 PM UTC

You can use the following wmic command to uninstall all instances of Creo View


wmic product where "name like '%Creo View%" call uninstall /nointeractive


This will have wmic search for any registry install string that includes Creo View to call the uninstaller. If multiple versions of Creo View are installed it will uninstall all of them.


Note that I have a "%" character both before and after Creo View. This will capture all versions of Creo View (1.0, 2.0, 3.0) and account for the fact that with Creo View 3.0 PTC renamed the string and program to "PTC Creo View 3.0"


Also note that with the command there is a combination of double quotes and single quotes to group information together and that after specifying the search criteria '%Creo View%' ther is a single qoute to close the search string followed by a double qoute to close the "name like" statement.


Hope this helps.

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STEVEG21-Topaz IAuthor
21-Topaz I
Jul 15, 2014 3:20 PM UTC
Fantastic! That worked perfectly. It also uninstalled the Creo View ECAD Adapters. Thank you!

Steve G
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RonThellen2-Explorer
2-Explorer
Jul 15, 2014 3:56 PM UTC
An alternate method which eliminates the multiple quote styles would be:

wmic product where (name like "%Creo View%") call...

Ron Thellen


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proed1-Visitor
1-Visitor
Jul 16, 2014 1:08 PM UTC

Hi folks


Thanks for the information about uninstalling Creo View with wmic... I have a related question (with a PTC Tech support ticket open at present):


Has anyone had success installing Creo View and Creo Agent via command line during the Creo install, using this or another method?


Currently, users will see popup installers for View/Agent on first launch of Creo, and many do not have permissions to install. We would rather include it with Creo.


I've experimented with wmic today (example below) - but had no proper success yet.


Any pointers appreciated!


Thanks


Edwin


wmic product call install true,","C:\Program Files\PTC\Creo 2.0\Common Files\M100\install\addon\Thumbviewer_32_64.msi" /nointeractive

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dgschaefer21-Topaz II
21-Topaz II
Jul 16, 2014 1:15 PM UTC
There is documentation to do so in the appendixes of the Creo 2 install guides and David Haigh covered it in his Admin talks at the last couple of PTC Live events. I've used it and it works pretty well.

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proed1-Visitor
1-Visitor
Jul 16, 2014 1:16 PM UTC

Thanks Steve for a very quick reply, this looks like it will do the trick:


"C:\Program Files\PTC\Creo 2.0\Common Files\M100\install\addon\Thumbviewer_32_64.msi" /passive


Exploder response in record time, I'll mention this method to PTC Tech support.


Cheers


Ed

In Reply to Edwin Muirhead:



Hi folks


Thanks for the information about uninstalling Creo View with wmic... I have a related question (with a PTC Tech support ticket open at present):


Has anyone had success installing Creo View and Creo Agent via command line during the Creo install, using this or another method?


Currently, users will see popup installers for View/Agent on first launch of Creo, and many do not have permissions to install. We would rather include it with Creo.


I've experimented with wmic today (example below) - but had no proper success yet.


Any pointers appreciated!


Thanks


Edwin


wmic product call install true,","C:\Program Files\PTC\Creo 2.0\Common Files\M100\install\addon\Thumbviewer_32_64.msi" /nointeractive


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STEVEG21-Topaz IAuthor
21-Topaz I
Jul 17, 2014 1:08 PM UTC

Turns out both commands work if you type them into a command prompt. But if you include them in a batch file they don't.


Using the version with the parenthesis closes the batch file.


The version with the single quote says No Instance(s) Available.


Any ideas about how to get it to work when using a batch file?

Steve G

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STEVEG21-Topaz IAuthor
21-Topaz I
Jul 17, 2014 1:18 PM UTC
Thank you to Mike B who reminded me to use a double percent sign.

wmic product where "name like '%%Creo View%%" call uninstall /nointeractive

Steve G
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STEVEG21-Topaz IAuthor
21-Topaz I
Jul 17, 2014 8:02 PM UTC

Now I can't find the commands for the silent install. I looked that the Creo View Installation Guide. But it only mentions about using the CreoView_32.exe or CreoView_64.exe.I assume that's forthe full version of Creo View. The version I am using hassetup.vbs.


Anybody know how to silent install Creo View Lite 2.0 or where it specifies the syntax?


Steve G

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davehaigh13-Aquamarine
13-Aquamarine
Jul 17, 2014 8:34 PM UTC
CreoView "Lite" is the same software as the licensed CreoView. Same installer, same install procedure, just not licensed.
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