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A
amoreira1-Visitor
1-Visitor
March 21, 2016
Question

Creo will not open

  • March 21, 2016
  • 2 replies
  • 2400 views

I am running Windows 10 and have Creo 2.0 installed on my computer and it will not open. I run it, I run it on administrator, but nothing happens. The cursor "thinks" and then nothing. I also try to open ModelCHECK, Structure, and Thermal with nothing. When I open Structure, it does tell me there is an Unknown licensing error 26. This has been going on for the past several weeks, usually after I restart my computer. After about a day after the restart, Creo will open again. What is the problem here? I am losing valuable time.

2 replies

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
March 21, 2016

Commercial or student version of Creo2?

Commercial version of Creo 2, build 190 and higher are certified for Windows 10.

Not sure of the Windows 10 support for the student version, contact PTC academic support.

    A
    amoreira1-VisitorAuthor
    1-Visitor
    March 21, 2016

    Commercial.

    B
    23-Emerald III
    BenLoosli23-Emerald III
    23-Emerald III
    March 21, 2016

    Then I would guess you need to download and install m190 or higher and try it again.

    S
    23-Emerald III
    StephenW23-Emerald III
    23-Emerald III
    March 22, 2016

    I would suggest you contact Tech Support. Call them directly.

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    800-477-6435

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