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1-Visitor
Mar 21, 2016 3:08 PM UTC
Question

Creo will not open

I am running Windows 10 and have Creo 2.0 installed on my computer and it will not open. I run it, I run it on administrator, but nothing happens. The cursor "thinks" and then nothing. I also try to open ModelCHECK, Structure, and Thermal with nothing. When I open Structure, it does tell me there is an Unknown licensing error 26. This has been going on for the past several weeks, usually after I restart my computer. After about a day after the restart, Creo will open again. What is the problem here? I am losing valuable time.

7 replies

23-Emerald III
Mar 21, 2016 4:48 PM UTC

Commercial or student version of Creo2?

Commercial version of Creo 2, build 190 and higher are certified for Windows 10.

Not sure of the Windows 10 support for the student version, contact PTC academic support.

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amoreira1-VisitorAuthor
1-Visitor
Mar 21, 2016 6:36 PM UTC

Commercial.

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23-Emerald III
Mar 21, 2016 6:55 PM UTC

Then I would guess you need to download and install m190 or higher and try it again.

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StephenW
23-Emerald III
Mar 22, 2016 2:42 PM UTC

I would suggest you contact Tech Support. Call them directly.

Technical Support

800-477-6435

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