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BrianToussaint19-Tanzanite
19-Tanzanite
December 7, 2012
Question

CREO2 Issue

  • December 7, 2012
  • 4 replies
  • 1067 views
Just rolled out CREO2 and have 1 user with an issue. CREO froze on them and they killed it. Now CREO gets stuck at the Retrieve Previous session screen. It will not let us retrieve or cancel. I am guessing there is something that needs to be deleted, but I just can't find it.

Thank you,

Brian Toussaint
CAD Administrator

Hoshizaki America, Inc.
"A Superior Degree Of Reliability"
618 Hwy. 74 S., Peachtree City, GA 30269
Phone: (770) 487-2331 ext. 1216
Fax: (770) 487-3359
www.hoshizaki.com

    4 replies

    B
    BrianToussaint19-TanzaniteAuthor
    19-Tanzanite
    December 7, 2012
    Thank you David. I deleted the users .wf folder and the problem went away.
    David suggested to only try deleting the files .wfwsi2008 and .Settings/active_serve_config.fid. Since the user didn't have any work to lose, I just got rid of the .wf folder and set them back up.

    Thank you,

    Brian Toussaint
    CAD Administrator

    Hoshizaki America, Inc.
    "A Superior Degree Of Reliability"
    618 Hwy. 74 S., Peachtree City, GA 30269
    A
    AndyHermanson14-Alexandrite
    14-Alexandrite
    December 8, 2012
    I also saw this issue when we had the imbedded browser set to Mozilla_based. As soon as it was switched to ie_in_sep_process it was fine as well.

    Andy Hermanson
    Engineering Design Applications

    tel 605.275.1040 x51114 mobile 605.951.0168
    website www.daktronics.com
    B
    bfrandsen10-Marble
    10-Marble
    December 10, 2012
    We had the same problem with Mozilla based browsing, but wanted to keep that for Windchill performance.
    We disable the session retrieval by setting the config option: last_session_retrieval no.

    /Bjarne

    From: Andy Hermanson [
    P
    ptc-1412741-Visitor
    1-Visitor
    December 17, 2012
    I am looking for a batch file that when run, will:

    Reboot the PC, then run defrag.

    Thanks.

    ~Doug
    XP Service Pack 2

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