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BenLoosli23-Emerald III
23-Emerald III
September 17, 2015
Solved

CreoView rendering timesout

  • September 17, 2015
  • 17 replies
  • 5225 views

We have a file that when rendering in CreoView2 gets to the Generating Output stage after 8 minutes and then at 10 minutes Pro/E is stopped and the viewable is never completed.

The MS log shows a 600 second time reached. I have adjusted some of the timeout settings so none are at 600 seconds anymore, but I must be missing one or more.

Can someone suggest some property settings that will increase the time before the system timeout?


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    Best answer by TomU

    If you look at the trail file on the worker is Creo actually into the PDF generation step?

    I've seen publishing hang (and fail) due to things missing that the recipe file says are required.  It might be worth unchecking some things just to see if it makes a difference.  (I'm not positive if these affect drawings, especially PDFs.)

    recipe.PNG

    17 replies

    B
    BenLoosli23-Emerald IIIAuthor
    23-Emerald III
    October 2, 2015

    Hopefully someone will have an idea of what setting is needing to be adjusted.

    T
    TomU23-Emerald IV
    23-Emerald IV
    October 2, 2015

    There are CAD worker timeout settings and there are separate Windchill property timeouts for parts, drawings, and assemblies.

    See http://support.ptc.com/cs/help/creo_hc/creoview3_hc/index.jspx?id=TheRecipe_Editor-Recipe_Editor_Tasks-AConfiguring_Work…

    publish.cadtimeout.component–600 seconds

    publish.cadtimeout.assembly—3600 seconds

    publish.cadtimeout.drawing—600 seconds

    publish.cadtimeout.<ObjectType>.<AuthApp>—3600 seconds

    worker.PNG

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    BenLoosli23-Emerald IIIAuthor
    23-Emerald III
    October 2, 2015

    Mine are set to:

    publish.cadtimeout.component–900 seconds

    publish.cadtimeout.assembly—3600 seconds

    publish.cadtimeout.drawing—1200 seconds

    I added the AutoIdle and AutoBusy at 900.

    I set the  Advanced-System values to:

    ShortServer: 900

    ShortHelper:300

    LongServer:2400

    LongHelper: 4200

    I just tried another drawing generation and it timeout after 13 minutes, but the MS log still says 600 seconds.

    T
    TomU23-Emerald IV
    23-Emerald IV
    October 2, 2015

    Are you talking about in the recipe editor?

    timeout.PNG

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