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1-Visitor
Feb 22, 2023 9:43 PM UTC
Question

Drawings not found by Creo Parametric

Drawings for some parts can not be found in Creo Parametric despite they are with status “released” in Windchill.

4 replies

23-Emerald III
Feb 22, 2023 10:17 PM UTC

A little explanation of what and how you are trying to find a drawing.

There is no linkage between a part file and a drawing maintained in the files themselves.

Windchill knows of the relationship and maintains it in the database.

From Creo with an open part file, there is no command to open the related drawing.

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1-Visitor
Feb 22, 2023 10:23 PM UTC

Hey Ben, thanks for the reply. Sorry I should have stated that I'm not the one using it, I'm the on-site IT support for the company. I have no experience with Creo and this is the first time I've had to support it. The user attached 2 pics if this helps. Please let me know if anything else is needed from me. I appreciate your help. 

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StephenW
23-Emerald III
Feb 23, 2023 11:23 AM UTC

Did the user add the drawing to their workspace prior to trying to open it? It's shown in the search window and as if it was keyed in to the file open window (this should work but...) they didn't show it in the current workspace. 

Does the user have privilege's to open/view that file? 

Not too much info to go on so that's my initial guesses.

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