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MS_Santos15-Moonstone
15-Moonstone
February 27, 2024
Solved

Error installing Creo Design Essentials license (no PLM included)

I had Creo 8.0 installed on my machine, and I needed to install Creo 10, but my Flexnet wasn't compatible, so I had to remove everything and install Creo 10 again, but now it doesn't want to install Flexnet again, is there any way to do this?

MartinHanakAnswer
24-Ruby III
February 28, 2024

Hi,

find someone who can visit you personally and help you to solve the problem.

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2 replies

MartinHanak24-Ruby IIIAnswer
24-Ruby III
February 28, 2024

Hi,

find someone who can visit you personally and help you to solve the problem.

Translate
    KenFarley
    KenFarley21-Topaz II
    21-Topaz II
    February 28, 2024

    I was in a similar situation a number of years ago - IT guy renamed our server and didn't tell anyone, then tried to "fix" the Flexnet but instead made it unfixable. The only way I could get it fixed was to get a PTC expert involved. Had to do a remote access with the person so they could do some really obscure things to repair the damage.

    The core of the problem when I was dealing with it was that the FlexNet installation was damaged to a point where it was no longer removeable. An uninstall would leave behind files that would prevent a "fresh" install from working. I don't remember exactly, but there might have been some lingering registry entries that were pointing to bad things, or something like that.

    These days, when I need to update the FlexNet stuff, I make sure to clean the old stuff out completely before attempting to install the new stuff. It's usually a very nervous and sweaty Saturday morning operation.

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