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MS_Santos15-Moonstone
15-Moonstone
February 27, 2024
Solved

Error installing Creo Design Essentials license (no PLM included)

  • February 27, 2024
  • 1 reply
  • 1005 views

I had Creo 8.0 installed on my machine, and I needed to install Creo 10, but my Flexnet wasn't compatible, so I had to remove everything and install Creo 10 again, but now it doesn't want to install Flexnet again, is there any way to do this?

Best answer by MartinHanak

Hi,

find someone who can visit you personally and help you to solve the problem.

1 reply

M
MartinHanak24-Ruby IIIAnswer
24-Ruby III
February 28, 2024

Hi,

find someone who can visit you personally and help you to solve the problem.

    KenFarley
    KenFarley21-Topaz II
    21-Topaz II
    February 28, 2024

    I was in a similar situation a number of years ago - IT guy renamed our server and didn't tell anyone, then tried to "fix" the Flexnet but instead made it unfixable. The only way I could get it fixed was to get a PTC expert involved. Had to do a remote access with the person so they could do some really obscure things to repair the damage.

    The core of the problem when I was dealing with it was that the FlexNet installation was damaged to a point where it was no longer removeable. An uninstall would leave behind files that would prevent a "fresh" install from working. I don't remember exactly, but there might have been some lingering registry entries that were pointing to bad things, or something like that.

    These days, when I need to update the FlexNet stuff, I make sure to clean the old stuff out completely before attempting to install the new stuff. It's usually a very nervous and sweaty Saturday morning operation.

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