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pkristof1-Visitor
1-Visitor
September 18, 2015
Solved

[error]: "Lincense request failed for feature" in PTC Creo 3 Student version

  • September 18, 2015
  • 1 reply
  • 7814 views

Hi

Suddenly I got this error message upon starting PROE3

"Lincense request failed for feature

Requesting PROE_EDUC1....

7788@moe-pc: (-61) Cannot read license file data from license server system."

What should I do?

Best answer by Mahesh_Sharma

Hi,

It seems license manager on machine moe-pc is not running.

Try below steps on moe-pc:

1. Open System Services (Start > Type Services.msc > Enter)

2. In system services look for lmadmin_ptc or Flexlm server for PTC > Select service > Right Click on that service > Restart

1 reply

Mahesh_Sharma
Mahesh_Sharma22-Sapphire IAnswer
22-Sapphire I
September 18, 2015

Hi,

It seems license manager on machine moe-pc is not running.

Try below steps on moe-pc:

1. Open System Services (Start > Type Services.msc > Enter)

2. In system services look for lmadmin_ptc or Flexlm server for PTC > Select service > Right Click on that service > Restart

P
pkristof1-VisitorAuthor
1-Visitor
September 18, 2015

Big thanks. Good I waited for the answer and didn't do any reinstall. It worked .

Maybe i should have restarted the computer, that would have restarted this license manager too.. As it is a laptop it usually just sleeps. I did a log-out though, i thought its equivalent.

Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
September 18, 2015

Good to know that it is working.

I have seen in past that when laptop goes in sleep mode, license manager will not restart and that to because of a Windows functionality which disables the network card when machine in sleep mode.

In such conditions restarting license manager service OR rebooting the machine fixes this.

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