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EXCEPTION_ACCESS_VIOLATION has occurred in the thread 12420.

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my client got this error today with his creo it then crashed any idea what caused this?

traceback attached

1_traceback-1.log

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22-Sapphire I

@MIKEMEC

Some of the traces causing exit of Creo has been corrected in latest versions of Creo. If possible plan for updating Creo.

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