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topSurfeur1-Visitor
1-Visitor
January 27, 2011
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Fatal exception. Model data damaged in Cocreate3.0PE

  • January 27, 2011
  • 1 reply
  • 2777 views

Hello,

I got a message about "Fatal exception"

You should find a pic about that and 2 files before and after that problem. I can't send it, I do not have customer support with ptc.

Thanks

Laurent

Revision: 3.0 _ Datecode: F000 (30.0.0.15, 17-jun-2010)

    Best answer by rswartz

    In many cases, this particular error is triggered by a graphics problem. Is your graphics card on the approved list?

    FYI: Do not store your files as sessions. Store as .pk2, or if you have a model with a related drawing, store as .bd2

    Also, it is not necessary to zip your files. They are already compressed. Using zip will not make them any smaller.

    1 reply

    R
    rswartz1-VisitorAnswer
    1-Visitor
    January 27, 2011

    In many cases, this particular error is triggered by a graphics problem. Is your graphics card on the approved list?

    FYI: Do not store your files as sessions. Store as .pk2, or if you have a model with a related drawing, store as .bd2

    Also, it is not necessary to zip your files. They are already compressed. Using zip will not make them any smaller.

    T
    topSurfeur1-VisitorAuthor
    1-Visitor
    January 27, 2011

    Hello,

    Thanks for your tips. I don't know if my card is okay: I have a NVIDIA Geforce 9500 GT 1 gigas video ram. Driver 8.17.12.6089 . It is not at all a professional graphics card....

    I will follow your mind about file type and zip.

    Thanks for all

    Laurent

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