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4-Participant
January 26, 2023
Question

File version mismatching Creo 9 version

  • January 26, 2023
  • 1 reply
  • 1543 views

Hello,

 

I have been having problems with my Creo 9 (Student Edition) installation.

When I try to open the Surface Finish Gallery or the Hatching Configurator I keep  getting the warning that the corresponding file "was created with a commercial version of Creo Parametric and is not compatible with the Creo Parametric Student Edition (for educational use only) you are running." after which the program shuts down completely.
I am sure this problem exteds beyond the mentioned configuration files.

A reinstallation of Creo did not fix this (neither did a second one).

There has not been any other version of Creo installed on my computer, nor have I uses any other license apart from the Student license I am currently using.
Is there a way to fix this problem?
Is it even wise to use the most recent version of Creo or are previous versions generally more stable?

Thaks in advance for any input.

 

 

1 reply

23-Emerald III
January 26, 2023

Looks like PTC put the wrong files in the dataset for Creo 9 Student Edition for those files.

The Student Edition has its own community board for issues,

Commercial files can't be opened in the student edition and vice versa.