heavy/light windchill licenses

Forum|Forum|10 years ago
September 14, 2015
3 replies
11152 views

Hi All!

My sales rep tells me that in order to buy a light windchill license I need to buy heavy license to maintain proportion. I have never heard this before. Can anybody let me know if this is BS or ...

Your help is very much appreciated.

Thank you,

D

Licensing

Best answer by TomU

"The Customer must own at least one Heavy User license for every two Light User licenses Customer owns."

http://support.ptc.com/support/legal-agreements/pdf/Licensing-Basis-Table-EN-201507.pdf

Licensing Basis

Also, realize that light licenses are only allowed for users in certain departments.

"Windchill "Light User" licenses may only be assigned to Registered Users who primarily work within the following organizations or functional areas within the Customer’s organization ("Light Users"): manufacturing, production; purchasing; finance; quality; sales; service and support; and marketing. However, any Registered User who has substantial duties within the following areas shall not be considered a Light User: product engineering; application engineering; product management; Windchill system administration; program office; technical publications and procurement engineering. Light User licenses may not be assigned (or reassigned) to persons who are not Light Users unless and until the Customer pays the applicable upgrade fee(s) for software and Support Services. The Customer must own at least one Heavy User license for every two Light User licenses Customer owns. "

View/Print Only licenses don't have either of these restrictions. Make sure you really need a light license vs. just a view/print license.

D

davehaigh

13-Aquamarine

We had to "Prove" to PTC that most of the users were lite users. We did this with a report. I don't know the details of it.

But to answer your question. Yes PTC has an assumed ratio of heavy to light users.

T

TomU

Answer

23-Emerald IV

"The Customer must own at least one Heavy User license for every two Light User licenses Customer owns."

http://support.ptc.com/support/legal-agreements/pdf/Licensing-Basis-Table-EN-201507.pdf

Licensing Basis

Also, realize that light licenses are only allowed for users in certain departments.

"Windchill "Light User" licenses may only be assigned to Registered Users who primarily work within the following organizations or functional areas within the Customer’s organization ("Light Users"): manufacturing, production; purchasing; finance; quality; sales; service and support; and marketing. However, any Registered User who has substantial duties within the following areas shall not be considered a Light User: product engineering; application engineering; product management; Windchill system administration; program office; technical publications and procurement engineering. Light User licenses may not be assigned (or reassigned) to persons who are not Light Users unless and until the Customer pays the applicable upgrade fee(s) for software and Support Services. The Customer must own at least one Heavy User license for every two Light User licenses Customer owns. "

View/Print Only licenses don't have either of these restrictions. Make sure you really need a light license vs. just a view/print license.