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ptcengineer001-Visitor
1-Visitor
September 12, 2019
Question

Host Name having Host ID format showing invalid.

  • September 12, 2019
  • 1 reply
  • 7890 views

Hello

 

I was trying to move license from one server to another. Using following link.

https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch

 

My current Host ID and Host Name are same (this is what we have followed)

1

Now in the link, I am unable to add Host Name as xx-xx-xx-xx-xx etc.

It is taking alphanumeric without "-" in between whole string.

2

Is it ok to have Host Name different from Host ID?

 

Thanks in advance

Regards

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
September 13, 2019

Hi,

00-ZZ-AA-AA-AA-AA is not valid HOST-ID. All characters must be hexadecimal digits (0 to F). Hostname can be arbitrary.

    M
    MartinHanak24-Ruby III
    24-Ruby III
    September 13, 2019

    After entering valid HOST-ID I tested entering new Hostname. You are right ... control mechanism implemented on web page does not allow to enter HOST-ID followed by text.

     

    It seems to me that following page allows you to set Hostname according your needs.

    https://support.ptc.com/apps/licensePortal/auth/ssl/hostManagement

     

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