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dshinde-21-Visitor
1-Visitor
Mar 29, 2016 9:25 AM UTC
Question

How can I transfer my License

Getting error while migrating the lic from one server to another.

Giving error that hardware ID is incorrect for new server

3 replies

VladimirN24-Ruby IV
24-Ruby IV
Mar 29, 2016 11:45 AM UTC

You need to transfer a license file by using "Reconfigure Software Licenses" option on PTC's site, here: http://www.ptc.com/appserver/lm/rsl/reconfig.jsp. Also, when creating a request for a new license, you must specify the new MAC-address (from a new PC).

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dshinde-21-VisitorAuthor
1-Visitor
Apr 11, 2016 7:12 AM UTC

This does not work as I have virtual environment.

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MartinHanak24-Ruby III
24-Ruby III
Apr 11, 2016 11:18 AM UTC

Hi,

physical or virtual PC must have network card with MAC-address if you want to install Flexnet or Creo on it.

MH

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