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1-Visitor
March 29, 2016
Question

How can I transfer my License

  • March 29, 2016
  • 3 replies
  • 1259 views

Getting error while migrating the lic from one server to another.

Giving error that hardware ID is incorrect for new server

3 replies

24-Ruby IV
March 29, 2016

You need to transfer a license file by using "Reconfigure Software Licenses" option on PTC's site, here: http://www.ptc.com/appserver/lm/rsl/reconfig.jsp. Also, when creating a request for a new license, you must specify the new MAC-address (from a new PC).

dshinde-21-VisitorAuthor
1-Visitor
April 11, 2016

This does not work as I have virtual environment.

24-Ruby III
April 11, 2016

Hi,

physical or virtual PC must have network card with MAC-address if you want to install Flexnet or Creo on it.

MH