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Bill_Wang1-Visitor
1-Visitor
Jun 30, 2022 7:51 AM UTC
Solved

I can't change user interface's Lanauage from English to Chenese traditional

Hi Partners,

 

I want to run Creo Parametric in Chenese traditional. (Creo Parametric version is 9.0.0.0)

 

I have already try the following method and it doesn't work.

 

1. Set environment variable LANG or PRO_LANG to cht (for Traditional Chinese ).

2. Run reconfigure.exe to add Chinese_translation, but I can't find this option in it. (show in attach picture)

3. Open "Configuration Editor", and set these option to Yes (dialog_translation / help_translation / menu_translation / msg_translation).

 

Is there any other method can suggest? or, should i open a support case?

    Bill_WangAnswer
    1-Visitor
    Jul 12, 2022 12:43 AM UTC

    Hi All,

     

    After confirming with the License Management team, I found that my certificate was indeed missing the Chinese_translation option.

     

    Finally, after a series of confirmations and operations, the customer’s sales representative added the Chinese_translation to my certificate and the new certificate can be used to complete the Chinese_translation.

    View in thread

    8 replies

    VladimirN24-Ruby IV
    24-Ruby IV
    Jun 30, 2022 8:33 AM UTC

     Hi,

     

    There was a similar question before - "安装了中文语言包，仍显示英文 (Installed Chinese language pack, but still show English)": https://community.ptc.com/t5/3D-Part-Assembly-Design/%E5%AE%89%E8%A3%85%E4%BA%86%E4%B8%AD%E6%96%87%E8%AF%AD%E8%A8%80%E5%8C%85-%E4%BB%8D%E6%98%BE%E7%A4%BA%E8%8B%B1%E6%96%87-Installed-Chinese-language-pack-but-still-show/td-p/763109

     

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      Bill_Wang1-VisitorAuthor
      1-Visitor
      Jun 30, 2022 8:48 AM UTC

      Hi,

       

      I have read your previous article and have tried all the steps suggested there, as mentioned above.

       

      But I can't switch the language to Chinese successfully.

       

      Thank you for your answer.

      Translate
      remy21-Topaz I
      21-Topaz I
      Jun 30, 2022 9:10 AM UTC

      Hi you need to run Creo in Traditional Chinese and have tried setting it with the env var and by reconfiguring.

      When searching the knowledge base, you will find this article : https://www.ptc.com/en/support/article/cs110907

      Specifically about Chinese language it is requested to reconfigure start command to include the license feature called Chinese_translation. Which you did. 

       

      If the the license extension cannot be found, can you confirm that the license include it?

      Translate
        Bill_Wang1-VisitorAuthor
        1-Visitor
        Jun 30, 2022 9:27 AM UTC

        Hi,

         

        As the attach image shows, when I run reconfigure.exe, I can't find the "Chinese_translation" option in it.

         

        So, on the other hand, I am connecting to the License Management Team to check mine Creo Licence contains "Chinese_translation" license extension permission or not.

         

        Thanks for your advice.

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        TomU
        TomU23-Emerald IV
        23-Emerald IV
        Jun 30, 2022 12:14 PM UTC

        Typically licenses purchased in China will automatically include this language option.  Licenses purchased anywhere else will not and it's an additional cost to get it.

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          Bill_Wang1-VisitorAuthorAnswer
          1-Visitor
          Jul 12, 2022 12:43 AM UTC

          Hi All,

           

          After confirming with the License Management team, I found that my certificate was indeed missing the Chinese_translation option.

           

          Finally, after a series of confirmations and operations, the customer’s sales representative added the Chinese_translation to my certificate and the new certificate can be used to complete the Chinese_translation.

          Translate
            VladimirN24-Ruby IV
            24-Ruby IV
            Jul 12, 2022 6:16 AM UTC

            Glad you solved your problem!

            Translate
              Bill_Wang1-VisitorAuthor
              1-Visitor
              Jul 12, 2022 6:54 AM UTC

              Hi,

               

              Thank you.

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