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ajoshi-21-Visitor
1-Visitor
Jul 5, 2015 3:45 AM UTC
Solved

I cant install the license in CREO 2.0!

When i proceed to the install licensing page the place where we have to enter the license isn't usable(can't click it). I am using windows 8. So i downloaded the win8/8.1 version from PTC website. But still it doesnt help.

 

I have attached the screenshot of it..

 

HELP PLEASE!

Mahesh_Sharma
Mahesh_SharmaAnswer
22-Sapphire I
Jul 7, 2015 5:12 PM UTC

Ok, it is about student installation.

If you have got a license file (in text format), try drag and drop license in Source column under License summary. If it fail to work, submit a academin TS case at

Academic Case Logger

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10 replies

Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
Jul 5, 2015 8:53 AM UTC

Akshay,

If you have an existing license server ro license use License summary column, Under Source column in License summary Enter 7788@servername or drag and drop license file (if locked license) 

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ajoshi-21-VisitorAuthor
1-Visitor
Jul 6, 2015 5:02 PM UTC

I had previously installed on Win7. Then I installed Win8 by formatting my PC. So no previous license is existing in my PC right now.

I thought Win8 supported different version of CREO 2.0 so i downloaded it from PTC website. But that didnt solve the problem either.

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Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
Jul 7, 2015 4:21 PM UTC

Akshay,

Before starting the installation process check the MAC Address of machine, get a new license file and later start the installation of Creo, when installing Creo you can use earlier information to define server.

If you find difficulty in installation, better ask for help from Technical support. TS engineer will help you with license server and Creo installation.

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svillafuerte1-Visitor
1-Visitor
Jul 7, 2015 7:23 PM UTC

Also make sure when you run the setup.exe to RMB on the file and chose "Run as Administrator". Sometimes if you don't run it that way it not install correctly and I have seen it not allow me to drag and drop my license.txt file into the License Summary Source empty box. Hope this makes sense.

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ajoshi-21-VisitorAuthor
1-Visitor
Jul 12, 2015 3:29 AM UTC

Yeah, I am running it as administrator only.

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Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
Jul 9, 2015 10:14 PM UTC

Akshay,

Did you manage to make Creo working? You can add your comments to post and mark "Correct answer" accordingly.

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ajoshi-21-VisitorAuthor
1-Visitor
Jul 12, 2015 3:30 AM UTC

Cant enter license key still.. I will check the academic case logger as u said and reply back soon. Thank you !

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Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
Aug 5, 2015 11:39 PM UTC

Akshay,

Any update on this?

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