Skip to main content
ptardy1-Visitor
1-Visitor
Aug 5, 2015 2:05 PM UTC
Solved

I changed my network card and now I can't move my licence

I changed my network card and now I can't move my licence

ptardyAnswer
1-Visitor
Aug 6, 2015 4:08 PM UTC

Hi Martin,

I managed to fix it myself. I found that I had 2 problems:

- The license file did have the SERVER and DAEMON lines, but were not customized for the PC I was working on.

- The FlexNet server was not running properly and giving error messages when I made queries about the license status.

After I fiddle with both issues, the license did end up working.

As for question 2, I'm running CREO 3.0 Parametric and it seems to work fine.

Thanks

View in thread

11 replies

TomU
TomU23-Emerald IV
23-Emerald IV
Aug 5, 2015 2:14 PM UTC

Licenses are tied to the MAC address.  You will need to log on to PTC's license support website and request a license move from the old hardware to the new hardware.  It's pretty quick and completely automated.

Translate
TomD.inPDX17-Peridot
17-Peridot
Aug 5, 2015 2:14 PM UTC

You need to contact PTC to have your license file updated.  This is a process but it shouldn't require an active maintenance.

Translate
TomD.inPDX17-Peridot
17-Peridot
Aug 5, 2015 2:14 PM UTC

...yes, what Tom said

Translate
ptardy1-VisitorAuthor
1-Visitor
Aug 5, 2015 2:29 PM UTC

Already done, but when I want to setup the  licence, (with the TXT file I received from them, the status is Starting.... And nothing

Translate
ptardy1-VisitorAuthor
1-Visitor
Aug 5, 2015 3:30 PM UTC

Hi Martin Hanak I change the (licence.dat) following your steps (mine, is licence.txt it'S normal ? ) and Finally I Installed the software, but I have this message when I open it

If I say Ok the software is closed

PTC Creo Parametric.png

Translate
MartinHanak24-Ruby III
24-Ruby III
Aug 6, 2015 7:49 AM UTC

Pierre,

we have to start from the very beginning ...

Question no.1: Does your license file (received from PTC) contain SERVER and DAEMON lines ?

Example related to my notebook:

SERVER hpmh PTC_HOSTID=1C-C1-DE-BA-30-44 7788

DAEMON ptc_d D:\PTC\flexnet\x86e_win64\obj\ptc_d.exe D:\PTC\flexnet\licensing\ptc.opt port=7789

Question no.2: Your picture contains information about PROE_FoundationAdv and Mechanism_Design (Version=32.0). This means that the license enables you to run PTC software up to Creo Parametric 1.0. What software version do you use ?

Martin Hanak

Translate
ptardy1-VisitorAuthorAnswer
1-Visitor
Aug 6, 2015 4:08 PM UTC

Hi Martin,

I managed to fix it myself. I found that I had 2 problems:

- The license file did have the SERVER and DAEMON lines, but were not customized for the PC I was working on.

- The FlexNet server was not running properly and giving error messages when I made queries about the license status.

After I fiddle with both issues, the license did end up working.

As for question 2, I'm running CREO 3.0 Parametric and it seems to work fine.

Thanks

Translate
Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
Aug 7, 2015 5:50 PM UTC

You may mark appropriate replay in post as correct answer.

Translate
Terms & ConditionsAccessibility statement