I changed my network card and now I can't move my licence

Forum|Forum|10 years ago
August 5, 2015
4 replies
3967 views

Licensing

Best answer by ptardy

Hi Martin,

I managed to fix it myself. I found that I had 2 problems:

- The license file did have the SERVER and DAEMON lines, but were not customized for the PC I was working on.

- The FlexNet server was not running properly and giving error messages when I made queries about the license status.

After I fiddle with both issues, the license did end up working.

As for question 2, I'm running CREO 3.0 Parametric and it seems to work fine.

Thanks

T

TomU

23-Emerald IV

Licenses are tied to the MAC address. You will need to log on to PTC's license support website and request a license move from the old hardware to the new hardware. It's pretty quick and completely automated.

T

TomD.inPDX

17-Peridot

You need to contact PTC to have your license file updated. This is a process but it shouldn't require an active maintenance.

T

TomD.inPDX

17-Peridot

...yes, what Tom said

P

ptardy

Author

1-Visitor

Already done, but when I want to setup the licence, (with the TXT file I received from them, the status is Starting.... And nothing

P

ptardy

Author

1-Visitor

Hi Martin Hanak I change the (licence.dat) following your steps (mine, is licence.txt it'S normal ? ) and Finally I Installed the software, but I have this message when I open it

If I say Ok the software is closed

PTC Creo Parametric.png

M

MartinHanak

24-Ruby III

Pierre,

we have to start from the very beginning ...

Question no.1: Does your license file (received from PTC) contain SERVER and DAEMON lines ?

Example related to my notebook:

SERVER hpmh PTC_HOSTID=1C-C1-DE-BA-30-44 7788

DAEMON ptc_d D:\PTC\flexnet\x86e_win64\obj\ptc_d.exe D:\PTC\flexnet\licensing\ptc.opt port=7789

Question no.2: Your picture contains information about PROE_FoundationAdv and Mechanism_Design (Version=32.0). This means that the license enables you to run PTC software up to Creo Parametric 1.0. What software version do you use ?

Martin Hanak