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J
JAK1-Visitor
1-Visitor
January 11, 2017
Question

I Generate one license of my client,.but in still i wont get license pack..Its urgent so revert quickly .

  • January 11, 2017
  • 1 reply
  • 3049 views

I Generate one license of my client,First time i made a mistake,so i change in update hardware information ,and finally i give retrieving license pack..but in still i wont get license pack..,case number & finally got this page..I tried 3 times between 2 hours.

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
January 11, 2017

Hi,

license pack was sent to email address.

MH

J
JAK1-VisitorAuthor
1-Visitor
January 12, 2017

And also finnally i did before raising question i gave Reconfigure software license,,so there is any problem for that,,If they have Retrive license and reconfig license,which one license pack i take?,,

M
MartinHanak24-Ruby III
24-Ruby III
January 12, 2017

Hi,

Reconfigure Software Licenses link enables you to move license from old license server to new license server.

Retrieve Existing License Packs link enables you to get license file for current license server.

MH

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