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19-Tanzanite
pausob19-Tanzanite
19-Tanzanite
January 30, 2018
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Import Data Doctor - icon greyed out?

  • January 30, 2018
  • 1 reply
  • 2190 views

Hi everyone,

 

I'm wondering if any of you came across a situation where the import data doctor functionality was suddenly lost.

I am used to accessing the import data doctor application when editing the definition an imported geometry feature.  Now I can't do it because the "1st-aid kit" icon is grayed out.

I checked the license list, and the one for Import_Data_Doctor is there, so I'm not sure what's going on...

Best answer by Mahesh_Sharma

Seems to be license related only. Still create a step file from Creo, import that and check if IDD is still inactive.

 

Check IDD license available in  session under File > Help > System information > Configured Optional modules. 

 

Also, check when editing the import feature, dynamic preview is "No Preview" or "Un-attached". If it is No Preview, IDD will be inactive as in attached image. 

 

Also check, value of config option dynamic_preview.

 

IDD.jpg

1 reply

Mahesh_Sharma
Mahesh_Sharma22-Sapphire IAnswer
22-Sapphire I
January 30, 2018

Seems to be license related only. Still create a step file from Creo, import that and check if IDD is still inactive.

 

Check IDD license available in  session under File > Help > System information > Configured Optional modules. 

 

Also, check when editing the import feature, dynamic preview is "No Preview" or "Un-attached". If it is No Preview, IDD will be inactive as in attached image. 

 

Also check, value of config option dynamic_preview.

 

IDD.jpg

    P
    19-Tanzanite
    pausob19-TanzaniteAuthor
    19-Tanzanite
    January 31, 2018

    That's the one, I recently changed dynamic_preview to NO in order to deal with some geometry-intensive models.

     

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