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5-Regular Member
February 25, 2026
Question

inappropriate license

  • February 25, 2026
  • 1 reply
  • 83 views
I am using Creo Parametric Release 12.4 and Datecode12.4.2.0

Good morning, when uploading the new releas and the new license file, I get an "inappropriate" error. I should point out that I also downloaded the latest license file.

    1 reply

    Catalina
    Community Moderator
    February 25, 2026

    Hi @Gabry_CAD2022 

     

    Thank you for your question! 

     

    I’d like to recommend to bring more details and context to your initial inquiry. 

    Please add screenshot(s) to better understand what you are trying to do in your process. 

     

    Please refer to this guideline to make your questions more likely to receive a quick and useful answer. 

    This will increase your chances to receive meaningful help from other Community members. 

     

    Thank you for your participation and please let me know if you need further assistance! 

     

    Best regards,

    Catalina | PTC Community Moderator
    5-Regular Member
    February 25, 2026

    error.png

    Dale_Rosema
    23-Emerald III
    23-Emerald III
    February 25, 2026

    If I run into issues like this, I call my VAR (Value Added Reseller) and have them walk me through the process until the problem is resolved.

    This usually works fairly quick for me.