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gleonard314-Alexandrite
14-Alexandrite
July 26, 2022
Solved

Legacy PTC Libraries taken offline

  • July 26, 2022
  • 1 reply
  • 2397 views

We have a particular need for the Piping Symbols formerly available within what was once known as the "Pro/ENGINEER Piping & Heating Library".  For a while, these various Libraries were available for Download under the Wildfire 2.0 heading, I believe.

 

PTC has apparently stopped providing these libraries.  Does anyone still have these, or know where we might find these hosted somewhere?

 

Thanks.

 

2022-07-26_16-04-49.png

Best answer by gleonard3

Just following up on this in case anyone goes down this trail.  Apparently at some point PTC decided to make these available once again here:  https://www.ptc.com/en/support/enablement/AdditionalCreolibraries?

 

Would have been ideal if I didn't have to discover this on my own, but whatever.  They're back.

 

Thanks.

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
July 31, 2022

Hi,

please contact PTC Support.

G
gleonard314-AlexandriteAuthor
14-Alexandrite
August 11, 2022

I had already contacted our PTC TSAM and was told that these are intentionally no longer being provided.  Maybe Tech Support knows something different.

R
remy21-Topaz I
21-Topaz I
August 11, 2022

Dear @gleonard3 

 

You are looking for Pro/ENGINEER Wildfire 2.0 Piping-Heating Install CD. It is no longer available for download by obsolescence and intentional decision by Product Management.

 

Allow me simply to remind that TSAMs and Technical Support Engineers are part of the same organization and that we are aligned when it comes to information and decision descending from Product Management.

With all this I hope you will find a solution to the issue you have at stake.

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