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1-Visitor
November 16, 2022
Question

Licencing Problem

  • November 16, 2022
  • 1 reply
  • 3234 views

I am using Creo Direct Release 5.0 and Datecode5.0.3.0

A license has been assigned for a user who will use the Creo suite.
We installed the Creo suite without any problem and we assign the user license that is available.
When we wanted to start one of the Creo software, the software closes directly with a dialog box saying that the license is wrong or has not been recognized.

1 reply

24-Ruby III
November 16, 2022

@BJ_8184375 wrote:

I am using Creo Direct Release 5.0 and Datecode5.0.3.0

A license has been assigned for a user who will use the Creo suite.
We installed the Creo suite without any problem and we assign the user license that is available.
When we wanted to start one of the Creo software, the software closes directly with a dialog box saying that the license is wrong or has not been recognized.


Hi,

please publish the picture of dialog box saying that the license is wrong. Enlarge the dialog box to see all the text.

1-Visitor
November 16, 2022

licence_capture.jpg

I have hidden some informations that could be exploited illegaly.

24-Ruby III
November 16, 2022

@BJ_8184375 wrote:

licence_capture.jpg

I have hidden some informations that could be exploited illegaly.


Hi,

 

code 27.0 = Pro/ENGINEER Wildfire 3.0

code 31.0 = Pro/ENGINEER Wildfire 5.0

 

This means that your license file does not contain Creo Parametric 5.0 license (code 36.0).