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15-Moonstone
July 5, 2022
Solved

License Error

  • July 5, 2022
  • 2 replies
  • 2926 views

I'm with license error every two days pops up even clicking on does nothing, I need to restart the machine to get back normal. I went over the installation, checked the MAC of the license next to the machine, removed the Antivirus and released the Windows firewall

Best answer by VladimirN

 Hi,

 

Article - "Error “FLEXnet licensing error: "(-61), Cannot read license file data from license server system" while launching applications configured with PTC FLEXnet Admin License Server": https://www.ptc.com/en/support/article/CS27950 

2 replies

VladimirN24-Ruby IIIAnswer
24-Ruby III
July 6, 2022

 Hi,

 

Article - "Error “FLEXnet licensing error: "(-61), Cannot read license file data from license server system" while launching applications configured with PTC FLEXnet Admin License Server": https://www.ptc.com/en/support/article/CS27950 

24-Ruby III
July 6, 2022

@MS_Santos wrote:

I'm with license error every two days pops up even clicking on does nothing, I need to restart the machine to get back normal. I went over the installation, checked the MAC of the license next to the machine, removed the Antivirus and released the Windows firewall


Hi,

you have provided little information.

 

Q: Is FLEXnet installed on the same computer as Creo ?

 

Note 1 : You do not have to restart computer. Simply stop/start lmadmin_ptc service to "refresh" license.

 

Note 2 : The computer where FLXEnet is installed must not go into sleep mode, when you stop working.