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SamuelAlexander1-Visitor
1-Visitor
April 7, 2015
Question

license error

  • April 7, 2015
  • 3 replies
  • 929 views

hi,

i am working on a system which is a server for creo 3.0. we total of 3 licenses. My colleagues who are working on creo 3.0 on other system are frequently facing license lost error.

Each time they loose their license i have to manually restart Lm admin utility in my system. I have to do it in every 2 hours approx. Is there remedy for this error.

Thanks in advance

Regards

3 replies

T
TomD.inPDX17-Peridot
17-Peridot
April 7, 2015

You need to file a support case. This is often a time-out issue on the server. This should be easy for PTC customer support.

    M
    MartinHanak24-Ruby III
    24-Ruby III
    April 7, 2015

    Samuel,

    your problem is site specific. Probably your network does not enable Creo workstations to communicate properly.

    Martin Hanak

      V
      24-Ruby III
      VladimirN24-Ruby III
      24-Ruby III
      April 7, 2015

      PTC's "Case Logger" is here: https://support.ptc.com/appserver/cs/case/case_logger.jsp

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