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SamuelAlexander1-Visitor
1-Visitor
Apr 7, 2015 7:13 AM UTC
Question

license error

hi,

i am working on a system which is a server for creo 3.0. we total of 3 licenses. My colleagues who are working on creo 3.0 on other system are frequently facing license lost error.

Each time they loose their license i have to manually restart Lm admin utility in my system. I have to do it in every 2 hours approx. Is there remedy for this error.

Thanks in advance

Regards

3 replies

TomD.inPDX17-Peridot
17-Peridot
Apr 7, 2015 7:25 AM UTC

You need to file a support case. This is often a time-out issue on the server. This should be easy for PTC customer support.

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    MartinHanak24-Ruby III
    24-Ruby III
    Apr 7, 2015 7:29 AM UTC

    Samuel,

    your problem is site specific. Probably your network does not enable Creo workstations to communicate properly.

    Martin Hanak

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      VladimirN24-Ruby IV
      24-Ruby IV
      Apr 7, 2015 9:42 AM UTC

      PTC's "Case Logger" is here: https://support.ptc.com/appserver/cs/case/case_logger.jsp

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