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12-Amethyst
April 18, 2020
Question

License file

  • April 18, 2020
  • 2 replies
  • 4525 views

I have an old properly paid PTC license coupled to a Linksys USB100TX Network adapter which has followed me over the years through a number of changed operating systems..

I moved to a new computer running Windows 10 and  found out that there is no Windows 10 driver for this adapter. Consequently I cannot get the new computer to recognize the adapter and therefore I cannot get Proe setup accept the license file.

I have tried to change the MAC address in the properties of the network adapter in the new computer and when I run "ipconfig /all" the old desired MAC address is displayed but when I try Proe setup, it still lists the adapter's original MAC address as host ID.

I stopped paying license maintenance 8-10 years ago so I don't suppose it is possible to go back to PTC and ask for a license file with a changed MAC address.

Any idea anyone?

2 replies

24-Ruby III
April 18, 2020

Can you use "Reconfigure Software Licenses" option (?): http://www.ptc.com/appserver/lm/rsl/reconfig.jsp

12-Amethyst
April 19, 2020
I have tried but only get an error message - presumably because my email is
no longer listed as paying for support.


24-Ruby III
April 19, 2020

@BertilRogmark wrote:

I have an old properly paid PTC license coupled to a Linksys USB100TX Network adapter which has followed me over the years through a number of changed operating systems..

I moved to a new computer running Windows 10 and  found out that there is no Windows 10 driver for this adapter. Consequently I cannot get the new computer to recognize the adapter and therefore I cannot get Proe setup accept the license file.

I have tried to change the MAC address in the properties of the network adapter in the new computer and when I run "ipconfig /all" the old desired MAC address is displayed but when I try Proe setup, it still lists the adapter's original MAC address as host ID.

I stopped paying license maintenance 8-10 years ago so I don't suppose it is possible to go back to PTC and ask for a license file with a changed MAC address.

Any idea anyone?


Hi,

PTC allows license transfer from old MAC address to the new one even if you stopped paying maintenance. Try asking your PTC VAR for a help.

12-Amethyst
April 19, 2020
Where can I find PTC VAR?

Bertil
24-Ruby III
April 19, 2020