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1-Visitor
Jun 26, 2014 6:49 AM UTC
Question

License request failed for feature.

When I try to open creo parametric this message shows up. What does it mean and how can I fix this problem?

(I have the screenshot of the message attched)

4 replies

Mahesh_Sharma
22-Sapphire I
Jun 26, 2014 4:13 PM UTC

Shashi,

Error in screenshot is not clear. If you will enlarge the error window, there will be a error code.

There are some articles on PTC knowledgebase about such error messages, for example (CS21768: For error -96, CS26888: error -97, CS26559: error -4 and so on) which may help you.

For better clerification on error, add a new screenshot of complete error message.

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1-Visitor
Jun 27, 2014 4:50 AM UTC

Here is the screenshot of complete message . The error code you were talking about is (-61)

error.jpg

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24-Ruby III
Jun 27, 2014 5:43 AM UTC

Shashi,

check if license manager is installed and running on allied-pc computer. Also try to turn Windows Firewall off on that computer.

Martin Hanak

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