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rtaleb1-Visitor
1-Visitor
Mar 17, 2015 10:40 AM UTC
Question

License request failed for feature

 

 

hello.

my support has expired and I can not use.

now I have a problem when I should start my Creo 2 with this error Notice:

 

 

 

License request failed for feature

 

would you please explain how I should do?

 

 

 

13 replies

MartinHanak24-Ruby III
24-Ruby III
Mar 17, 2015 2:21 PM UTC

Reza,

locate std.out file in your working directory, open it and copy its contents into your next Reply.

Martin Hanak

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rtaleb1-VisitorAuthor
1-Visitor
Mar 17, 2015 8:32 PM UTC

License request failed for feature

Requesting PROE_FoundationAdv ...
7788@reza-w8: (-97) The desired vendor daemon is down.

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MartinHanak24-Ruby III
24-Ruby III
Mar 18, 2015 5:28 AM UTC

Reza,

is reza-w8 the only one computer ? This means ... is reza-w8 used as license server and also as Creo workstation ?

Or is reza-w8 used as license server and second computer as Creo workstation ?

In this second variant, license server can be blocked by Windows Firewall. You can turn it off and try starting Creo.

Martin Hanak

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Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
Mar 17, 2015 5:41 PM UTC

Reza,

Please provide complete error message information, better a snapshot.

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rtaleb1-VisitorAuthor
1-Visitor
Mar 17, 2015 8:35 PM UTC

License request failed for feature

Requesting PROE_FoundationAdv ...
7788@reza-w8: (-97) The desired vendor daemon is down.

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Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
Mar 17, 2015 10:26 PM UTC

Browse to system services (Start > Type Services) and look for lmadmin_ptc or flexlm server for PTC. You may have one out of those, select that Right Click and Start or Restart.

> Start Creo.

If this fails:

Open PTC License Server Tools > Config services > View log > and check for any error in last few lines. If any please add to reply in the post.

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