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O
oriley1-Visitor
1-Visitor
September 2, 2016
Question

License request failure

  • September 2, 2016
  • 3 replies
  • 1805 views

I just downloaded the student version of PTC. I only need access to Creo Parametric 3.0, but this error message comes up every time I open the program. Any help would be appreciated.ptc.PNG

3 replies

M
mbonka2-Explorer
2-Explorer
September 2, 2016

Hello Olivia Riley

what l got on my mind:

1) Verifiy:  "locked to: D0-17-C2-24-6D-85" is correct... use command row and write "ipconfig /all" ...

2) "licence file does not support this version" ... is your licence.dat really student version?


Try to check it...

M
MartinHanak24-Ruby III
24-Ruby III
September 2, 2016

Hi,

version 33.0 reported in error message means, that the license file does not enable you to run Creo 3.0. Version 33.0 = Creo 2.0 license file.

To be able to launch Creo Parametric 3.0, you need license version 34.0.


MH

    M
    mbonka2-Explorer
    2-Explorer
    September 2, 2016

    MartinHanak is much more skilled CAD-admin than me.

    Trust him

    Mahesh_Sharma
    Mahesh_Sharma22-Sapphire I
    22-Sapphire I
    September 12, 2016

    Olivia,

    Reply to this post from Martin is the answer of your query. Please request for Creo 3.0 license.

    You may mark Martin's reply as correct answer of the post.

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