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1-Visitor
May 13, 2020
Question

License Server Daemon Not Running

  • May 13, 2020
  • 1 reply
  • 5479 views

It seems that the most recent Windows Defender update has targeted the PTC License Daemon again. For the last year or so I had been able to get around this by using the Wildfire 5 license server install and updating the executable. This time around it is even hitting these. I know that PTC is taking no responsibility for fixing their server and will tell me that this is a Microsoft issue. This is not a Microsoft issue. It is an issue with the way PTC installs the service.

 

Does anyone have a good solution to this issue?

1 reply

24-Ruby III
May 14, 2020

@jsawyer-2 wrote:

It seems that the most recent Windows Defender update has targeted the PTC License Daemon again. For the last year or so I had been able to get around this by using the Wildfire 5 license server install and updating the executable. This time around it is even hitting these. I know that PTC is taking no responsibility for fixing their server and will tell me that this is a Microsoft issue. This is not a Microsoft issue. It is an issue with the way PTC installs the service.

 

Does anyone have a good solution to this issue?


Hi,

in Windows 10 64-bit I use following "installation" procedure:

1.]

I install old FLEXnet 10.8.10 using following installation package ptc_lic_server_flex-10-8-10_WIN64.zip.

In the past it was possible to download it via https://www.ptc.com/support/-/media/D2D9E89138CF46B1ABCF53A74ECCA8B1.pdf?sc_lang=en page. Today you can download it using http://download.ptc.com/download2/products/FLEXnet/ptc_lic_server_flex-10-8-10_WIN64.zip link.

2.]

I stop FLEXlm server for PTC service.

3.]

I replace 4 files in FLEXnet 10.8.10 installation with files included in flex11.14.1.2_x86e_win64.zip package. It is possible to download it via https://www.ptc.com/support/-/media/D2D9E89138CF46B1ABCF53A74ECCA8B1.pdf?sc_lang=en page.

Now I have FLEXnet 11.14.1.2 installation.

4.]

I start FLEXlm server for PTC service. That is all.

 

Note: FLEXnet 11.14.1.2 enables me to run Creo 7.0, it is not necessary to "update" FLEXnet installation using 4 files included in flex11.16.2.1_x86e_win64.zip.

 

24-Ruby III
May 14, 2020

Note 2:

FlexNet Publisher 11.16.2.1 lmadmin_ptc service does not start if MS Visual C++ 2013 Redistributable Package is not installed.

jsawyer-21-VisitorAuthor
1-Visitor
May 18, 2020

It seems that the newest update is pushing updates for the Visual C++ 2013 package. They prevent the service from running. I am digging in to them to see what can be done. I really with that PTC would pull their heads out and fix this but they seem to think it is easier to blame Microsoft and screw their customers than it is to fix their code.