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cying12-Amethyst
12-Amethyst
February 23, 2024
Question

License server down intermittently

  • February 23, 2024
  • 1 reply
  • 2225 views

I am not 100% sure if the root cause is from the latest flexNET (11.19.0) that was installed earlier this year.  Our license server daemon has been down intermittently and more so this week.  Our IT team has escalated the ticket with PTC, just curious to know if anyone else is also facing this same issue.

 

Thanks!

 

Calvin

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
February 23, 2024

Hi,

no problem on our site. Maybe you can try FLEXnet 11.19.4.3.

C
cying12-AmethystAuthor
12-Amethyst
February 23, 2024
Thanks, i will recommend this to our IT.

C
cying12-AmethystAuthor
12-Amethyst
March 5, 2024

Just to circle back.  The root cause of our issue was the update to Flexnet 11.19.4.3.  This was to address the security vulnerability and license timeout issue. We had to uninstall Flexnet 11.19.4.3 and go back to 11.19.0.  Everything seems to be working normal again.  The next release of FLEXnet will be out later this month.  Hopefully, we do not face this intermittent issue with this next release. 

 

Thanks!

 

Calvin

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