No I am not experience.

Please show a screenshot of your error.

https://www.ptc.com/en/support/article/CS302825

From that link:

• Make sure supported graphics card and latest driver is installed
  • CSL requires a CUDA-enabled NVIDIA graphics card in addition to utilizing a certified hardware platform
  • Refer to Hardware Requirements for Creo Simulation Live for more detailed information
  • Refer to the Platform Support page to identify certified/supported hardware for Creo that also includes an NVIDIA CUDA-enabled graphics card
  • For convenience, an example list of supported CUDA-enabled NVIDIA Quadro cards gathered from various certified/supported machine configurations on the Platform Support page for Creo Parametric 5.0 are mentioned in this article CS298764
  • If you are running a certified platform with an NVIDIA CUDA-enabled graphics card and still receive this message, update to the latest graphics driver from NVIDIA
  • Creo Simulation Live requires CUDA version 9.1or later till Creo 4.0 M120, Creo 5.0.6.0, Creo 6.0.4.0 and Creo 7.0.0.0.
  • Starting from Creo 4.0 M130, Creo 6.0.5.0 and Creo 7.0.1.0, CUDA version supported by graphics card driver should be 10.1 or later. (As solver for Creo Simulation Live has been updated to the latest ANSYS Solver i.e. 2020R1)
  • Follow below-mentioned steps to know what CUDA version does installed graphics card driver supports to:
    • Download Creo Simulation Live Hardware Checker