Skip to main content
_
_Markus_5-Regular Member
5-Regular Member
December 7, 2020
Question

Parametric Student Edition freezes and then crashes on all Computers

  • December 7, 2020
  • 1 reply
  • 35799 views

Hello Everybody,

 

is there currently a known major issue with Creo Parametric Student Edition 4.0 ?

The symptom ist, Creo starts but after the first click it freezes and after next click it crashes. (no matter where you click).

This happens currently on many private PC's of my students since Friday and since today even two of my PC's are effected.  I also have the educational version installed on one of my computers and this version runs fine.

Operating System Win10 20H2, all updates.

Tried new installation, cleared the cache, nothing helps...

 

I dont know how to run the next lecture with this problem.

 

Any advice?

Thanks in Advance

 

Best Regards

Markus

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
December 8, 2020

Hi,

maybe @Alex_Cazacu can comment the problem.

_
_Markus_5-Regular MemberAuthor
5-Regular Member
December 9, 2020

Hello,

 

thx for your reply.

Had my class yesterday afternoon and Creo worked fine on all PC's without changing anything.

Don't know what was the problem.

I hope it wont occur again.

 

Best regards

Markus

A
Alex_Cazacu17-Peridot
17-Peridot
December 9, 2020

Hello,

 

If the problem persists, you my need to lower the graphics:

Right-click on the PTC Creo Parametric shortcut on the desktop and go to properties. Add space after the existing target path and then -g:win32_gdi. Click on apply and run the Creo.

Alex_Cazacu_0-1607512630155.png

 

Thanks,

Alex

 

    Terms & ConditionsCookie settingsAccessibility statement