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ptc-50838001-Visitor
1-Visitor
September 30, 2013
Question

Problem with licensing while reinstalling

  • September 30, 2013
  • 3 replies
  • 1373 views

Hello,

 

I have a Student License for Creo 2.0 and it worked when I first installed it. I don't remember the licensing process, but I know that in that process a license file was generated, because I still have it. I thought that for reinstalling I only had to use that file and the licensing would be done, but the truth is that it only asks me for a code, but I don't think I have it. What should I do?

 

Thanks in advance,

Francisco

3 replies

V
VladimirN24-Ruby IV
24-Ruby IV
October 1, 2013

You can directly contact with PTC's technical support: http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482

M
MartinHanak24-Ruby III
24-Ruby III
October 1, 2013

Francisco,

the license file generated during Student Edition installation is saved into %APPDATA%\PTC\Licensing directory (by default). Its name is similar to xxxSTUDENTyyy_license.dat.

If you saved the license file before reinstallation, then you can use it during installation.

I you lost the license file, then you can install Student Edition from cratch. Try to start at http://www.ptc.com/company/community/schools/download/

Fill the form, click Download Now and wait for a while ... you will receive email containing detailed instructions.

Good luck

Martin Hanak

P
ptc-50838001-VisitorAuthor
1-Visitor
October 1, 2013

Thanks for the responses guys. Turns out all I needed was to drag and drop the license file to the lower field of the License Setup page. I didn't need the code.

Cheers,

Francisco

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