Problem with "start_model_dir"

Forum|Forum|4 months ago
November 21, 2025
4 replies
1005 views

I am using Creo Parametric Release 7.0 and Datecode7.0.9.0

From one day to the next, the path for "pro_format_dir" and "start_model_dir" which are properly configured do not seem to work anymore.
When starting a new part or assembly, it does not provide our start model.
Same thing for the drawing, does not list our format.

Here are the errors that I faced
No error, it simply does not bring our custom start_model and format

Best answer by BenLoosli

That is the error!

You have your registered name as STACE.

The config.pro is looking for Stace.

The registered server name is case sensitive and MUST match exactly for all users to what is specified in the config.pro file.

T

tbraxton

22-Sapphire II

Not enough information presented to resolve this issue. If you intended to open a support ticket, please return to the PTC support site and take note of the options to not select the option to post to the ptc community rather than open a ticket. If you want help here, provide more information regarding config options, launch scripts, local machine or network configuration etc.

S

Srinivasan-Iyer

14-Alexandrite

The reason could be that the configuration file where the setting is defined is not loaded on starting Creo.

I suggest that you do the following:

Create a Folder say: D:\Creo_Files (just an example. You may have your own name)

Right click on the Creo Parametric Icon --> Properties

Set the value of Start in to D:\Creo_Files.

your Config.pro must exist in the above folder.

R

remy

21-Topaz I

Here is one of two things you can check :

https://support.ptc.com/help/creo/creo_pma/r12/usascii/#page/fundamentals/fundamentals/Configuration_Options_for_Object_Templates.html

What do you mean by "properly configured" ?

how is the config.pro loaded is session set in the first place ? Are you sure it is in session ?

What do you mean by "dot not seem to work" ?

what file list is displayed when you browse File > New > <uncheck Use Default Template> > OK ?
what path is the list from ?

D

DG_11774740

Author

1-Visitor

Hi Remy

I have the exact same config.pro as my collegue.

It is in the “text” folder

Aside from these 2 parameters, everything works fine.

R

remy

21-Topaz I

Bonjour Daniel,

Good news is that you have a baseline.
You might as well browse to File > Options and compare the pathes of the options for each workstation.
Refer to Ben's post to check the config that is session and troubleshoot to make the config match.

B