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ptc-52381051-Visitor
1-Visitor
May 22, 2014
Question

Problems with PRO/E crashing while saving

  • May 22, 2014
  • 3 replies
  • 3390 views

Hi friends!

I am having trouble with PRO/E crashing whenever I save my file. When I open up the program to retrieve the files after it crashes, the file reverts back to the old version. I've tried this several times and it won't save my file after I make changes to it. If anyone could help me out that would be greatly appreciated.

Sincerely,

Ali


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3 replies

P
ptc-52220051-Visitor
1-Visitor
May 22, 2014

Try rebooting your system to clear your memory. Ultimately you probably need more RAM memory.

L
LawrenceS18-Opal
18-Opal
May 22, 2014

Alwasy good to try rebooting...if that doesn't work, some questions for you:

  • What version of ProE are you using?
  • Are you using PDMLink, another database, or ProE by itself?
  • Are there any Family Tables involved?
  • Part or Assembly?
P
ptc-52381051-VisitorAuthor
1-Visitor
May 22, 2014

I rebooted and it does the same thing

-My ProE version 5 and it is a Student Edition.

-I'm saving the file to a folder on my desktop.

-I don't have any family tables involved

-It is a part file

T
TomD.inPDX17-Peridot
17-Peridot
May 22, 2014

Unfortunately, most of cannot open student versions.

http://www.ptc.com/company/community/education/support/

T
TomD.inPDX17-Peridot
17-Peridot
May 22, 2014

I suspect your part is corrupted. I suggest filing a support case and submit the files and the changes that cause the problem. Also, if you can screencap a video to show exactly what is going on, they can easily reproduce the problem.

You can also post it here and we can see if it is a version issue or more serious. Go to Use advanced editor and you can post files here.

This is a pretty good video screencap that works from the web...

http://www.screencast-o-matic.com/

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