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jclaus1-Visitor
1-Visitor
Apr 21, 2015 8:56 PM UTC
Question

PTC Creo Agent error

Has anyone seen this error message after a CREO 3.0 M020 install?

Should I remove and reinstall CREO M020?

Capture.JPG

 

Thanks for the help!

8 replies

TomU
TomU23-Emerald IV
23-Emerald IV
Apr 21, 2015 9:04 PM UTC

Our users get this all the time, most frequently the first time they startup in the morning. Simply close and re-launch Creo. No reinstallation required.

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jclaus1-VisitorAuthor
1-Visitor
Apr 21, 2015 9:10 PM UTC

Thanks for the reply Tom.

But, I see this error pop-up within minutes after every Creo launch.

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TomU
TomU23-Emerald IV
23-Emerald IV
Apr 21, 2015 9:27 PM UTC

If you re-run the installer (without uninstalling first) is it listed as installed?

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svillafuerte1-Visitor
1-Visitor
Apr 22, 2015 1:34 PM UTC

I had the same thing happen when I installed Creo 3.0 M020 and M030 and the way I got around this after multiple installs was when I ran the setup.exe, I had to right mouse button and "run as administrator". Once I did the installation in this manner, that message had not been seen since.

Hope this helps,

Shane V.

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as-31-Visitor
1-Visitor
Sep 1, 2015 6:01 AM UTC

I have same problem with Creo 3 on my computer with Windows XP Professional SP2. I see the topicstater' dialog, therefore built-in browser didnt work. And when I start creoagent.exe manually I see next pic. What can I do with this? May I use other version of agent to work in WinXP?

creoagent.PNG

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MartinHanak24-Ruby III
24-Ruby III
Sep 2, 2015 6:02 AM UTC

Aleksandr,

Windows XP and Windows Server 2008 support is discontinued for Creo 3.0.

Martin Hanak

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